Книги по ключевому слову «продажи»

CRM для практиков. Второе дыхание отдела продаж (С. А. Трофимов)

PROдажи. Новое мышление. Создание и сохранение потребительской ценности (Н. Рекхэм,Д. Де Винсентис)

Yes! Я это сделал. Маленькая золотая книга о правилах успешных продаж (Д. Гитомер)

Активные продажи (Николай Рысев)

Активные продажи: подготовка и проведение корпоративного тренинга (А. Г. Колядин)

Больше денег от вашего бизнеса: скрытые методы увеличения прибыли (А. В. Левитас)

Если покупатель говорит "нет": работа с возражениями (Е. В. Самсонова)

Камасутра для оратора. Десять глав о том, как получать и доставлять удовольствие, выступая публично (Радислав Гандапас)

Коммерция и технология торговли (Л. П. Дашков,В. К. Памбухчиянц)

Конкурентоспособность предприятия розничной торговли (Т. Н. Парамонова,И. Н. Красюк)

Межотраслевые типовые инструкции по охране труда для работников розничной торговли ()

Мерчандайзинг (Т. Н. Парамонова,И. А. Рамазанов)

Оперативное управление торговым персоналом (Екатерина Казаринова)

Поведение потребителей (И. А. Дубровин)

Покупатель всегда прав (Е. Д. Шестакова)

Пособие для продавца продовольственных товаров (О. В. Памбухчиянц)

Продавая незримое. Руководство по современному маркетингу услуг (Гарри Беквит)

Товароведение и биохимия рыбных товаров (Б. Т. Репников)

Товароведение и экспертиза обуви (Ш. Ш. Магомедов)

Тренинг продажи и обслуживания покупателей в розничном магазине (С. В. Сысоева)

Ценообразование (И. К. Салимжанов)

Ценообразование (Т. В. Емельянова)

Цены и ценообразование (А. С. Баздникин)

Экспертиза потребительских товаров (С. А. Вилкова)

Энциклопедия торговых стратегий (Джеффри Оуэн Кац,Донна Л. Маккормик)

Библия продаж: Настольная книга "продажного" менеджера (А. Соломатин)

Оценка качества строительных материалов (О. В. Кульков,К. Н. Попов,М. Б. Каддо)

Бухгалтерский учет в торговле и общественном питании (+ CD-ROM) (В. В. Патров)

Настольная книга госзаказчика ()

Логистика и управление розничными продажами. Ведущие эксперты о современной практике и тенденциях (Под редакцией Джона Ферни и Ли Спаркса)

Договор купли-продажи. Учет. Налоги. Арбитраж (А. В. Захарьина)

Войны супермаркетов (Джуди Бивен)

Административные нарушения в торговле (А. В. Сутягин)

От мороженого к Интернету. Франчайзинг как инструмент развития и повышения прибыльности вашей компании (Скотт А. Шейн)

Оптовая торговля плодами, овощами и картофелем (Н. Г. Хваткин)

Герой продажного времени. Универсальная инструкция по технике эффективных продаж (Андрей Серов,Марина Тарасенко)

Академия продаж (Игорь Вагин,Павла Рипинская)

Брендинг в розничной торговле. Алгоритм построения "с нуля" (Виктор Тамберг,Андрей Бадьин)

Покупки для бизнеса. Что такое снабжение и управление поставками (Кристофер Баррат,Марк Уайтхед)

Переговоры об откате (Дмитрий Ткаченко,Максим Горбачев)

Контролер-кассир торгового зала (Г. С. Косарева)

Корпоративные финансы (С. Г. Евсюков,Е. В. Устюжанина,А. Г. Петров,А. В. Садовничая)

Сетевик - профессия XXI века (Татьяна Воеводина)

Как стать эффективным спонсором. Советы профессионалов ()

Школа продаж (А. А. Деревицкий)

Практический Интернет-трейдинг. Как работать на рынках акций, опционов, фьючерсов и Forex (И. Закарян)

Я продам все, что захочешь! (О. Ю. Бохонова,О. В. Зубкова)

Как делать деньги. Революционная технология продаж (Елена Шейкина)

Мерчандайзинг. Курс управления ассортиментом в рознице (+ CD-ROM) (Е. А. Бузукова,С. В. Сысоева)

Основы розничной торговли. Международный опыт в практических решениях (Кирилл Терещенко)

Мастер продаж. Как успешно заключать сложные сделки (Рик Пейдж)

Эволюция культуры продаж. Главная движущая сила в торговле (Джим Каспер)

Коммерческие пространства. Новые тенденции ()

Магазины. Лучшие проекты мира ()

Новые торговые центры. Лучшие проекты мира ()

Кафе, бары, рестораны. Лучшие проекты мира ()

Россия в международной торговле (В. И. Гагаринов)

Управление цепями поставок ()

Кураж от продаж. Книга для продавцов и их начальников (Борис Гамаюнов,Галина Дятлова)

Классическое руководство по продажам (Том Хопкинс)

Учимся торговать профессионально (В. Н. Слиньков)

Забудьте о неудачных продажах! 12 принципов влияния и убеждения в продажах, руководстве и жизни (Эди Рейтер)

151 быстрая идея. Как привлечь новых клиентов (Джерри Р. Уилсон)

Станьте мастером продаж! (Наполеон Хилл)

Провокационные продажи (Карстен Бредемайер)

Как мыслят потребители. То, о чем не скажет потребитель, то, чего не знает ваш конкурент (Джеральд Залтман)

Эффективное управление продажами FMCG. Проверено опытом (Сергей Шпитонков)

Руководство для менеджера по продажам (Джефф Леман)

Адаптация, мотивация и развитие персонала отдела продаж (Дмитрий Занько)

Как открыть магазин. На примере розничной торговли (В. Г. Федцов,А. В. Федцова)

Полное руководство для менеджера по продажам (Брайан Трейси,Франк Шеелен)

Дистанционная торговля (Ян Тиме)

Контрольно-кассовая техника. Постатейный комментарий к федеральному закону "О применении контрольно-кассовой техники при осуществлении наличных денежных расчетов и (или) расчетов с испол (О. В. Кокорин)

Продажи на основе высокого доверия (Тод Данкан)

Поколение ПРО. ПРОфессиональные ПРОдавцы (Я. Новолоцкая)

Внешняя торговля России (В. Г. Забелин)

Идеальный магазин. Практическое руководство по созданию бизнеса (Роберт Колборн)

Безотказная торговля, или Как сделать покупателя сговорчивым (Максвелл Мальц)

Искусство продажи медикаментов (С. В. Пауков)

Успешная продажа (Симон Адамс)

Управление продажами (В. Вертоградов)

Торговые войны (Джуди Корстьенс,Марсель Корстьенс)

Рабочая книга супервайзера (Николай Дорощук)

Имидж продажи. Пособие для тренеров и менеджеров по продажам (М. П. Духвалова,М. Е. Наумова,И. А. Глаз)

Чашка кофе за миллион, или Искусство продаж (Я. Е. Наволоцкая)

Принципы Паттерсона и продажи в XXI веке (Джеффри Гитомер)

300 секретов успешной торговли (С. А. Хворостухина)

4Q-продажи. Уникальная техника четырехмерного анализа продаж для формирования персонального подхода к клиенту (Виктор Р. Буззотта,Роберт И. Лефтон)

Как открыть свой магазин, или Розница в деталях (Рональд Бонд)

Мастерство продажи (Патрик Форсайт)

Поведение потребителей (А. М. Сергеев,Е. А. Бойченко)

Предотвращение потерь в розничной торговле. Проверенные способы (Игорь Чумарин)

Сервис в торговле. В 3 книгах. Книга 3. Этика в торговле, или Почему люди покупают (О. А. Семин,В. А. Сайдашева,В. В. Панюкова)

Сервис в торговле. В 3 книгах. Книга 2. Искусство торговать или Секреты мерчандайзинга (О. А. Семин,В. А. Сайдашева,В. В. Панюкова)

Техника продаж (Дмитрий Потапов)

1000 идей для продажи ()

Библия продавца-консультанта (Янина Наволоцкая)

Торговля на рынке валют для "чайников" (Марк Галант,Брайан Долан)

Искусство комплексных продаж. Как победить конкурентов, когда ставки высоки! (Джефф Талл)

Виртуоз продаж (комплект из 8 книг) ()

Новая концепция продаж (Стивен Е. Хейман и Диана Санчес,Тед Тулех)

Величайший торговец в мире (Ог Мандино)

Сбытовые переговоры. Стратегии, приемы, методики обоснования предмета торгов (Сергей Глубокий)

Управление отделом продаж. Планирование. Организация. Контроль (+ CD-ROM) (Марк У. Джонстон,Грег У. Маршалл)

Достижение преимущества в торговле. Как его получить, как его сохранить и как продавать больше, чем когда бы то ни было (Оливер Кром,Майкл Кром)

Подготовка продажи корпоративным клиентам и анализ сил влияния в организации (Иван Рыбкин)

Кто увел моего клиента? Выигрышные стратегии формирования и поддержания лояльности клиентов (Харви Томпсон)

Современные Sales-технологии (техника продаж) (О. Ю. Бохонова,С. В. Потапов)

Транспорт/Transport. Учебник немецкого языка (Е. Н. Миллер)

Техники и приемы эффективных продаж (Петр Офицеров)

Торговля. Решаем учетные и налоговые проблемы ()

Особенности национального шопинга, или Где мед, там и мухи (Алексей Мельников)

Ненадлежащее качество дорогостоящих товаров и услуг. Защита прав потребителя среднего класса (Е. В. Перминова)

Революция малого бизнеса. Как минимаркеты побеждают в глобальной конкуренции (Майкл Шуман)

Кредит в розничной торговле. Путь к увеличению продаж (С. Шевцова,А. Климин)

Большие продажи. Как найти клиента (Николай Рысев)

Книга директора по сбыту (+ CD-ROM) (Борис Жалило)

Розничная торговля. Стратегический подход (Дж. Эванс,Б. Берман)

Длинный хвост. Новая модель ведения бизнеса (Крис Андерсон)

Секреты волшебников продаж. Опыт лучших (Джеффри Дж. Фокс)

Как организовать цепочку поставок ()

Марки торговых сетей. Новые конкуренты традиционных брендов (Нирмалья Кумар,Ян-Бенедикт Стенкамп)

Защита прав потребителей при покупке товаров и услуг (Ю. Н. Марочкина)

Стимулирование продаж (А. И. Климин)

Закупки в Интернете (Михаэль Цаглер)

Маркетинг и менеджмент качества торгового предприятия (Л. Д. Подлипаев)

Продовольственный магазин с нуля (Виктор Кривчук)

Оборудование предприятий торговли. Учебное пособие (Л. В. Шуляков)

Товарный портфель и управление закупками в рознице (Елена Комкова)

Дистрибьютор сетевого маркетинга. Книга действующего президента сетевой организации. Стартовый курс (Алексей Хохлатов)

Практика маркетинговых исследований. В 2 книгах. Книга 2. Среда. Рынок. Товары. Конкуренты. Потребители. Коммуникации (А. П. Дурович)

Продажи. Искусство создания и сохранения потребительской ценности (Нил Рекхэм,Джон де Винсентис)

Женщина, которая Живет. Книга 2 (Александр Синамати)

Путеводитель дистрибьютора - 2. Обучение и развитие дистрибьюторов сетевой компании (Александр Синамати)

Путеводитель дистрибьютора - 3. Первые шаги дистрибьютора сетевой компании (Александр Синамати)

Путеводитель дистрибьютора - 4. Создание дистрибьюторской структуры (Александр Синамати)

Сделки с автомобилями. Часто задаваемые вопросы, образцы документов (О. Ю. Якимов)

Ваш клиент - директор магазина. Стратегия и тактика агрессивных продаж (Дмитрий Занько)

Эффект Wal-Mart (Чарльз Фишман)

Искусство продаж (И. Халан)

Действенное видение. Как обратить текущий объем продаж в чистую прибыль (Джеральд И. Кендалл)

Пособие по безопасной работе на предприятиях розничной торговли ()

Чему я научился у Сэма Уолтона. Как преуспеть в конкуренции с Wal-Mart и с другими розничными гигантами (Майкл Бергдал)

Покупка товаров и услуг (Ю. Н. Марочкина)

Умение продавать для "чайников" (Том Хопкинс)

Франчайзинг. Правовые основы деятельности (Ф. Н. Филина)

Договоры предприятий торговли. Составление, заключение, исполнение (А. В. Захарьина)

Управление ценами в ритейле (Игорь Липсиц,Ольга Рязанова)

Должностные инструкции в торговле (М. С. Белоусов)

Sales/Продажи (Игорь Черноff)

Продавец: законы, заповеди и табу (Нелли Власова)

Роман с клиентом. Привлечение, ухаживание и удержание (Нелли Власова)

Интернет-магазин от А до Я. Полное пошаговое руководство по созданию, управлению, ведению документооборота, учету и налогообложению (И. П. Комиссарова,И. В. Перелетова,Е. К. Петрова)

Организация работы магазина (Е. И. Мазилкина)

Мамочки на триллион долларов. Маркетинговые решения для завоевания сердец и кошельков (Мария Бейли,Бонни Ульман)

Эффективная дистрибьюция. Организация и управление собственной филиальной сетью (С. Б. Пашутин)

Аутсорсинг в продажах (Эрин Андерсон,Боб Тринкл)

Управление каналами дистрибуции (Кеннет Ролницки)

Продажи через независимых торговых представителей (Гарольд Дж. Новик)

Ответственность продавца (Ю. В. Тишуков)

Как убрать конкурента и приобрести нового клиента. Революционная методика продаж Клин (Ранди Шванц)

Торговля оружием. Послепродажный сервис, запасные части, модернизация (В. П. Лященко)

Эффективные продажи, ориентированные на покупателя (Боб Адамс,Нэнси Дж. Стивенс)

Настольная книга медицинского представителя (Дмитрий Рахов,Елена Рахова)

Оплата труда. Практическое руководство по построению оптимальной системы оплаты труда и вознаграждения персонала (Майкл Армстронг,Тина Стивенс)

История торговли в истории искусства (Ханс-Йорг Бауэр,Бернд Халлир)

Управление товаром (Дональд Р. Леманн,Расселл С. Винер)

Тренинг максимальных продаж (Иван Рыбкин)

FMCG. Продажи товаров широкого потребления (Лео Гоф)

101 способ поднять вашу сетевую торговлю. Как облегчить Интернет-маркетинг (Томас Вонг)

Правила торговли и защита прав продавца (О. Г. Курноскина)

Эффективные методы продажи по Брайану Трейси (Брайан Трейси)

Библия торговли (Джеффри Гитомер)

Сделай сам интернет-магазин (Мэтью Рейнолдс)

Продажи на взлете (Ася Барышева)

Международная торговля (В. И. Трухачев,И. Н. Лякишева,В. Л. Ерохин)

Инфраструктура товарного рынка (Л. А. Ибрагимов)

Искусство заключения сделок (Брайан Трейси)

Мерчандайзинг. Практика эффективных продаж (+ CD-ROM) (Наталия Гузелевич)

СПИН-продажи (Нил Рекхэм)

Как продавать и рекрутировать в интернете (Екатерина Бокитько)

Почему покупатели делают это (Маршалл Коэн)

Продажа ради успеха. Искусство завершения сделки (Ричард Денни)

Искусство торговать (Том Хопкинс)

Путеводитель дистрибьютора - 1. Что такое сетевой маркетинг (Александр Синамати)

Увеличение продаж в супермаркетах. Думай как потребитель (Фил Лемперт)

Как открыть продуктовый магазин (Ольга Торозова)

Четвертая волна: формирование вашей дистрибьюторской линии (Ричард По)

Искусство продаж. Как торговать в современном быстро меняющемся мире (Зиг Зиглар)

Тренинг продаж (А. Дружинин,А. Замулин)

Управление продажами (Чарльз М. Фатрелл)

Как заключить сделку за 15 минут. Эффективные технологии продаж (О. К. Васильев,М. С. Клочкова,А. С. Корчагина)

Лучшие трюки с дисконтными картами (И. Боброва,В. Зимин)

Франчайзинг. Коммерческая концессия (С. А. Сосна,Е. Н. Васильева)

Автоматизация продаж. Умный подход (Кит Т. Томпсон)

Дистрибуция на практике (Николай Дорощук,Валерий Кулеша)

Искусство продавать. Секреты успешных продаж (Аллан Пиз)

К богатству - через успешные продажи (Александр Коновалов)

Завоевать и удержать. Качественный рост компании на высококонкурентном рынке (Николай Дорощук,Сергей Жмурко,Геннадий Хижняк)

15 секретов, которые должен знать каждый сетевик (Джо Рубино,Джон Терхьюн)

Почему мы покупаем. Мотивация и стратегия продаж (Джим Пулер)

12 стандартных методов управления продажами и причины, по которым они неизменно эффективны (Барри Фарбер)

Руководство консультанта прямых продаж (Ю. В. Пинкин)

Маркетинг и торговля. Англо-русский толковый словарь ()

Искусство презентации. Как преподносить товар, чтобы его покупали (Брайан Ломас)

Коммерческая разведка (Александр Деревицкий)

Международное торговое право. Учебное пособие (Под редакцией В. Ф. Попондопуло)

Государственный контроль (надзор) за торговлей ()

Прогнозирование продаж в Excel для "чайников" (Конрад Карлберг)

Розничная торговля. Войны гигантов (Эндрю Сет,Джеффри Рендалл)

Бюджетирование и внутрихозяйственный контроль в торговле (В. Э. Керимов,Д. С. Аболенский,П. В. Селиванов)

Служба сбыта в российских компаниях. Организация работы, финансирование, планирование результатов (Алексей Смоляков)

Маленькая красная книга о продажах. 12.5 великих принципов торговли (Дж. Гитомер)

Контрафакт. Шокирующие подробности криминальных рынков (Тим Филлипс)

Трейдинг - ваш путь к финансовой свободе (Ван К. Тарп)

Секреты успешного продавца (П. Штемманн,М. Венцель)

Ассортиментная политика фирмы (Владимир Зотов)

Ритейл в России. Особенности национальной розницы (Антон Монин)

Рынок потребительских услуг (В. В. Пациорковский)

Поведение потребителей (И. В. Алешина)

Международные торговые споры в ГАТТ/ВТО. Избранные решения (1952-2005 гг.) (А. С. Смбатян)

Секреты создания массового спроса. Как продать ваш продукт или услугу жаждущей толпе за 3 секунды... и даже меньше (Марк Джойнер)

Практика продаж. Полное справочное руководство продавца-профессионала (Игорь Добротворский)

Мастер-класс профессиональных продаж (Сергей Ребрик,В. Линкер)

Разработка бизнес-приложений в Microsoft Business Solutions - Axapta версии 3.0 (+ CD-ROM) (Алексей Еременко,Руслан Шашков)

Эффективный телефонный контакт (Иван Рыбкин)

Ищем клиента "вхолодную" и по рекомендациям (Иван Рыбкин)

Продаем при личной встрече (Иван Рыбкин)

Повышаем объемы продаж (Иван Рыбкин)

Справочник покупателя: белки, жиры и углеводы (Петер Майр)

Хотите зарабатывать больше? 15 принципов успешных продаж (Иван Рыбкин)

Управляем контактом с клиентом. Рыбкин И. В (Иван Рыбкин)

Поставщики. От противостояния к сотрудничеству (Томас Столлкамп)

Управление сбытом, или Как увеличить объем продаж (С. А. Ефимова)

Эффективный тренинг продаж (Борис Саркисян)

Технологии продаж в туристическом бизнесе (Д. С. Ушаков)

Кто создал Auchan, Atac, Leroy Merlin? Секреты семьи Мюлье (Бертран Гобен)

Стимулирование сбыта. Как провести эффективную промо-кампанию (Джулиана Камминз)

Торгово-технологическое оборудование. Учебное пособие (Л. В. Шуляков)

Управление продовольственным магазином. Семь шагов к успеху (А. И. Пожидаева,И. А. Процко,Н. Ю. Королева)

Великолепные продажи. Подробное руководство, с помощью которого любой торговец сможет достичь невероятного успеха (Том Хопкинс,Лаура Ламан)

Товарная политика предприятия отрасли (В. Е. Сыцко,В. В. Садовский,Л. В. Целикова)

Секреты наиболее успешных продавцов. Мастерство продаж: фокус на клиенте (Эдвард Р. Дель Гайзо,Селеста Е. Лансфорд,Марк Д. Мароун)

Парадокс выбора. Почему "больше" значит "меньше" (Барри Шварц)

Стратегия продаж. Организация продуктивной работы торгового персонала (Андрис А. Золтнерс,Прабхакант Синха,Салли Э. Лоример)

Убийцы категорий. Революция в розничной торговле и ее влияние на культуру потребления (Роберт Спектор)

Продавец. Карманный справочник (Клайв Бонни)

Как правильно продавать (Брук Куигг,Берн Виснер)

"Морская звезда" завоевывает жизненное пространство. Новый взгляд на работу специалиста по продажам (Алексей Колик)

Принципы розничной торговли (Джон Ферни,Сюзанна Ферни,Кристофер Мур)

Российская внешняя торговля XIX - начала XX в. Организация и финансирование (Стюарт Росс Томпстон)

Ключи к партнеру. Искусство и техники продаж (Алексей Асеев)

Пятизвездочный продавец. 21 способ продавать еще лучше (Брайан Трейси)

Больше, чем МВА. Современный учебник продаж (Джеральд Мэннинг,Барри Рис)

Клиент всегда прав! Как потребителю отстоять свои интересы в магазине и на предприятии общественного питания (Д. Е. Гусятникова)

Правила торговли. С изменениями и дополнениями на 2007 год ()

Товарная экспертиза (М. А. Николаева)

Основы идентификации продукции и документов (Ю. Н. Берновский)

Конкурентоспособность товаров и услуг (И. М. Лифиц)

Экспертиза напитков. Качество и безопасность (В. М. Позняковский,Л. В. Пермякова,В. А. Помозова,Т. Ф. Киселева)

Товароведение и организация торговли непродовольственными товарами ()

Товароведение и экспертиза непродовольственных товаров (С. И. Балаева)

Экспертиза мяса и мясопродуктов. Качество и безопасность (В. М. Позняковский)

Управление продажами (И. Н. Кузнецов)

Ценообразование (И. В. Липсиц)

Customer Service: Empowerment and Entrapment ()

Understanding the Consumer (Isabelle Szmigin)

The New Marketing Conversation : Creating and Strengthening Relationships Between Buyers and Sellers (Donna Baier Stein)

Consumers, Policy and the Environment : A Tribute to Folke Olander ()

Work, Consumption and Culture : Affluence and Social Change in the Twenty-first Century (Paul Ransome)

Understanding Consumer Choice (Gordon Foxall)

Por Que Deseamos Lo Que Deseamos? (Melinda Davis)

Focus Groups: Supporting Effective Product Developement ()

Improving Fuel Economy : Money In Your Pocket ()

It Came from Outer Space : Everyday Products and Ideas from the Space Program (Marjolijn Bijlefeld)

The American Marketplace: Demographics And Spending Patterns (American Marketplace) (Editors of the New Strategist)

Buying a Horse, 2nd Edition (Lesley Ward)

Consumer Reports Travel Well for Less 2003 (Consumer Reports Travel Well for Less) ()

The Customer Approved Small Business: Success Secrets For Developing Your Small Business (Approved) (Michael Schell)

The New Mainstream : How the Multicultural Consumer Is Transforming American Business (Guy Garcia)

Skills for Consumer Success (Mary Queen Donnelly)

The Customer Learning Curve : Creating Profits from Marketing Chaos (Karl Hellman)

Repair Your Credit and Knock Out Your Debt (Jeff Michael)

Products Liability and Safety: Cases and Materials, Fourth Edition (University Casebook) (David G. Owen)

Golden Circle Secrets : How to Achieve Consistent Sales Success Through Customer Values & Expectations (Dale Midgley)

Consumer Behavior: Building Marketing Strategy, 9/e, (with DDB Needham Data Disk) (Delbert I Hawkins)

The Play Zone : Unlock Your Creative Genius and Connect with Consumers (Lewis Pinault)

Customer-Driven Services Management (S Balachandran)

Crm in a Week (In a Week) (Brian Salter)

Relationship Marketing : Three-Volume Set (Sage Library in Business and Management) ()

Handling Difficult People (Daniel,M.D. Farb)

Provider Patient Relationships Manual and CD: With Practical Techniques for Improving Customer Care in Healthcare, for all Levels Such as Office Manager, ... Quality Management in their Organ (Daniel,M.D. Farb)

Relationship Marketing : Dialogue and Networks in the E-Commerce Era ()

Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want (Daniel,M.D. Farb)

How to Use Your Business Cards for Success (G. Lee Mikules)

Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organ (Daniel,M.D. Farb)

Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series) (JoAnn Haberer)

How to Measure Customer Satisfaction (Nigel Hill,John Brierley,Rob Macdougall)

Fundamentals of Customer-Focused Management : Competing through Service (Joby John)

50 Activities for Achieving Excellent Customer Service (Darryl S. Doane)

Culinary Taste: Consumer Behaviour in the International Restaurant Sector (Hospitality, Leisure and Tourism) (Donald Sloan)

Putting Stakeholder Management into Practice ()

Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points) (Garber Peter)

Winning at Service : Lessons from Service Leaders (Waldemar Schmidt)

The Service Pro: Creating Better, Faster, and Different Customer Experiences ()

Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points) (Garber Peter)

Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library) (Karen G. Strouse)

The World of Customer Service (Pattie Odgers)

How to Draft Bills Clients Rush to Pay, 2nd Edition (J. Harris Morgan)

151 Quick Ideas to Get New Customers (151 Quick Ideas) (Jerry R. Wilson)

Strategic Customer Planning ()

Beyond the Basics: Research-Based Rules for Internet Retailing Advantage ()

Deal Engines: The Science of Auctions, Stock Markets, and E-Markets ()

Consumer Behavior (J. Paul Peter,Jerry Olson)

Store Wars : The Battle for Mindspace and Shelfspace (Judith Corstjens,Marcel Corstjens)

The Complete Tightwad Gazette: Promoting Thrift As a Viable Alternative Lifestyle ()

Beyond Listening: Learning the Secret Language of Focus Groups (Bonnie Goebert,Herma Rosenthal)

The Secret Sales Pitch: An Overview of Subliminal Advertising ()

Citizen Brand: 10 Commandments for Transforming Brands in a Consumer Democracy (Marc Gobe)

The Clustered World : How We Live, What We Buy, and What It All Means About Who We Are (Michael J. Weiss)

The Social Psychology of Consumer Behaviour (Applying Social Psychology) ()

The Consumer Society Reader (Juliet Schor,Douglas B. Holt,Douglas Holt)

Hub Culture : The Next Wave of Urban Consumers   (Stan Stalnaker)

They Say They Want a Revolution: What Marketers Need to Know As Consumers Take Control (Paul Matthaeus)

Cycles: How We Will Live, Work, and Buy (Maddy Dychtwald)

Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results (Ellen Phillips)

The Gender and Consumer Culture Reader (Jennifer Scanlon)

Consumer Behaviour in Tourism ()

World Class Selling : The Crossroads of Customer, Sales, Marketing, and Technology (Jim Holden)

Consuming Subjects (Elizabeth Kowaleski-Wallace)

The Y2K Personal Survival Guide (Michael S. Hyatt)

Selling It: The Incredible Shrinking Package and Other Marvels of Modern Marketing (Lesslie Ware,Leslie Ware,Editors of Consumer Reports)

The New York Times Guide to Alternative Health (Jane E. Brody,Denise Grady)

Cases in Consumer Behavior Volume 1 (Martha McEnally)

Going Shopping: Consumer Choices and Community Consequences ()

Secrets of the Savvy Consumer (Corey Sandler)

Real Time: Preparing for the Age of the Never Satistied Customer ()

Consumers and Services (Mark Gabbott,Gillian Hogg)

The Unmanageable Consumer: Contemporary Consumption and its Fragmentations (Yiannis Gabriel,Tim Lang)

The Emerging High-Tech Consumer ()

The Next Economy : Will You Know Where Your Customers Are? (Elliot Ettenberg,Elliott Ettenberg)

Consumer Safety Regulation: Putting a Price on Life and Limb (Peter Asch)

Psychology of the Consumer and Its Development: An Introduction (Plenum Series in Adult Development and Aging) ()

Quick Response: Managing the Supply Chain to Meet Consumer Demand (Bob Lowson,Russell King,Alan Hunter)

Harness the Future: The 9 Keys to Emerging Consumer Behaviour (Shirley Roberts)

Creating Consumer Loyalty in Healthcare (Management Series) ()

The Active Consumer: Novelty and Surprise in Consumer Choice (Routledge Frontiers of Political Economy) (Marina Bianchi)

Consumer Law: Cases, Problems and Materials (Frederick H. Miller,Alvin C. Harrell,Daniel J. Morgan,Carolina Academic Press)

Generation Deluxe How the Super Rich Spe (Iris Nowell)

The Allure of the Foreign: Imported Goods in Postcolonial Latin America (Linking Levels of Analysis) (Benjamin Orlove)

The Elgar Companion to Consumer Research and Economic Psychology (Peter E. Earl,Simon Kemp)

Consumer Psychology of Tourism, Hospitality and Leisure ()

Strategic Marketing Problems: Cases and Comments, 10th Edition ()

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients (Jeffrey J. Fox)

Consumer Behavior, Sixth Edition (Michael R. Solomon)

Call Center Forecasting and Scheduling : The Best of Call Center Management Review (Gerry Barber,Brad Cleveland,Henry Dortmans)

Be Our Guest: Perfecting the Аrt of Customer Service (Michael D. Eisner)

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service (John R. DiJulius III)

The Cruising Multihull (Chris White)

The One to One Fieldbook: The Complete Toolkit for Implementing a 1To1 Marketing Program (One to One) (Don Peppers,Martha Rogers,Bob Dorf)

Lessons in Service from Charlie Trotter (Ed Lawler,Edmund Lawler,Charlie Trotter)

Customer Service: Skills and Concepts for Success, Student Edition ()

Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World ()

Built for Use: Driving Profitability Through the User Experience (Karen Donoghue,Michael Schrage)

Call Center Success: Essential Skills for CSRs (Lloyd C. Finch)

Value-Based Marketing for Bottom-Line success : 5 Steps to Creating Customer Value (J. Nicholas DeBonis,Eric W. Balinski,Philip Allen)

The Relationship Advantage : Become a Trusted Advisor and Create Clients for Life ()

UP Your Service! ()

The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One) (Don Peppers,Martha,Phd Rogers)

Total Access ()

The Engaged Customer: Using the New Rules of Internet Direct Marketing to Create Profitable Customer Relationships ()

Going for the Green: Selling in the 21st Century (Doug Peterson,Walter G. Meyer)

CRM, Customer Relationship Management: Users Top, en Espanol / Spanish (Walter Duer)

101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones ()

Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) (Kristin Anderson,Ron Zemke)

The Customer Relationship Management Survival Guide (Dick Lee)

Customer Service: Building Successful Skills for the Twenty-First Century ()

From Cellmates to Soulmates Integrating Sales and Service (Mark W. Heisler,Suzanne Baldino Jones)

Customer Relationship Management (Ec-Council)

Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series) (Jon Anton,Natalie L. Petouhoff)

Why Customers Come Back: How to Create Lasting Customer Loyalty (Manzie R. Lawfer)

Best of Class: Building a Customer Service Organization (Executive Excellence Classics) (Ken Shelton)

Stop the Bad Service (Margo Chevers)

Up Your Service Insights ()

Warranties: Planning, Analysis, and Implementation (James R. Brennan)

Service Quality: New Directions in Theory and Practice ()

Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention (Edited by Thorsten Hennig-Thurau,Ursula Hansen)

C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management ()

The Blueprint for CRM Success: Results of a Comprehensive Study Identifying Best Practices Leading To ROI And Factors Contributing To Failure (Dick Lee,David Mangen,Bob Thompson)

Your Customer $ystem (Dr. Daniel R. Price)

Breaking Through : Implementing Customer Focus in Enterprises (Sandra Vandermerwe)

Service With a Smile (Christine West)

Customer Connections: New Strategies for Growth ()

The Modern-Day Service Professional : Succeeding in the Hospitality Industry (David J. Moran,William Brent Felstead)

Quest for Loyalty (William Porter)

Resolving Complaints for Professionals in Health Care (Wendy Leebov)

Irresistible Businesses: Dazzling And Delighting Customers For Life! (Lynn M. Thomas)

Digital Marketing (Will Rowan)

Telephone Skills for Professionals in Health Care (Wendy Leebov)

Beyond Customer Service (Fifty-Minute Series Book) ()

Shore to Shore: The Politics of Migration in Euro-Maghreb Relations (Sarah Collinson)

Consumer Trust in Electronic Commerce: Time for Best Practice (Law and Electronic Commerce, 17) ()

Completing the Sales Transaction (Retailing Smarts Series) (Geri McArdle)

Providing Personalized Customer Service (Crisp Retailing Smarts Series) ()

The Consumer Trap: Big Business Marketing in American Life (The History of Communication) (Michael Dawson)

Course ILT: Call Center ()

Uncommon Grounds: The History of Coffee and How It Transformed Our World (Mark Pendergrast)

The Interplay of Influence : News, Advertising, Politics, and the Internet (with InfoTrac) (Kathleen Hall Jamieson)

32 Podcasting & Other Businesses to Open Showing People How to Cut Expenses : Get Higher Quality for Less Money ()

The Core Business Web: A Guide to Key Information Resources ()

Online Comics Vs. Printed Comics: A Study in E-Commerce and the Comparative Economies of Content ()

Total e-mail marketing (Chaffey)

Internet Business Models and Strategies: Text and Cases ()

The Unofficial Guide to eBay and Online Auctions (Dawn E. Reno,Bobby Reno)

Planning, Developing and Marketing Successful Websites (Jason Miletsky)

Cases in E-Commerce (Jeffrey F. Rayport,Bernard J. Jaworski,Jeffrey Rayport)

The Business of Ecommerce : From Corporate Strategy to Technology (Breakthroughs in Application Development) (Paul May)

Internet Marketing in Hospitality (Barbara H. Cox,William Koelzer,Barbara Cox)

Secrets Of Ebay: Strategies And Tips Used By The Most Successful Ebay Sellers (Donny Lowy)

Internet Marketing in Real Estate (Barbara G. Cox)

Design Alliance: Uniting Print + Web Design to Create a Total Brand Presence (Peg Faimon)

CLOSING THE DEAL (Leigh Ronald Grossman,Edward Farthing)

Fishing Online: 1000 Best Web Sites (Craig Buddo)

Internet Marketing And Search Engine Positioning - A "Do It Yourself" Guide (Chandra Sekhar)

The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth (Leland Harden,Bob Heyman)

dot.bomb: My Days and Nights at an Internet Goliath (J. David Kuo)

The Spam Letters (Jonathan Land)

Irresistible Forces : The Business Legacy of Napster and the Growth of the Underground Internet ()

Web Copy That Sells: The Revolutionary Formula for Creating Killer Copy Every Time (Maria Veloso)

Writerspeaker.Com: Internet Research and Marketing for Writers and Speakers (Carmen Leal)

Winning the Net Game: Becoming Profitable Now That the Web Rules Have Changed (Caroline Howard)

Bamboozled at the Revolution: How Big Media Lost Billions in the Battle for the Internet (John Motavalli)

Internet Marketing for Information Technology Companies: Proven Online Techniques That Increase Sales and Profits for Hardware, Software and Networking (Barry Silverstein)

Webworks: e-Commerce (Katherine Tasheff Carlton)

Web Rules: How the Internet is Changing the Way Consumers Make Choices ()

Tangled Up In The Past (Bob Ferchat,Tony Carlson)

Internet Marketing Tips for Busy Executives: Simple Ways to Improve Your Internet Presence (Peter Alexander,John Nobrega)

On-Line Public Relations (David Phillips)

Business to Business Electronic Commerce: Challenges and Solutions (Merrill Warkentin)

The Insider Secrets to Marketing Your Business on the Internet (Corey Rudl)

Building an E-Business: From the Ground Up (Elizabeth Eisner Reding)

Internet Business Models: Text and Cases with Teledesic Case CD-ROM ()

Star Power: Internet Celebrity : Successful Advertising, Marketing and Promoting to the Entertainment Industry on the Internet (Sonya D. Swinton)

Web Marketing for the Real Estate Professional (Barbara Cox)

Internet Marketing: Foundations and Applications (Carolyn Siegel)

Webworks: Advertising: Not-So-Simple Basics for Web Designers ()

Cybershops (Claudia Gerdes,Jutta Nachtwey)

Internet Connections for Marketing Success (Gene Hamilton,Katie Hamilton)

THE savvy way to successful website promotion; Attracting on-line traffic; Guide to top positioning on search engines (Derek Galon)

The Economics of the Internet and E-Commerce (Michael R. Baye,M.R. Baye)

Global Marketing: A Decision-Oriented Approach (Svend Hollensen)

Corporate Communications : Theory and Practice (Joep P Cornelissen)

Semiotica Del Discurso Publicitario / Semeiotics of Advertising Discourse: Del Signo a la Imagen / From the Sign to the Image (Sonia Madrid)

Graph Design for the Eye and Mind (Stephen M. Kosslyn)

The Advertising Red Books: Agencies : January 2006 (Advertising Red Books Agencies January Edition) ()

Dr. Knowledge Presents: Strange & Fascinating Facts About Famous Brands (Knowledge in a Nutshell) (Charles Reichblum)

The SAGE Handbook of Political Advertising ()

Grapevine: The New Art of Word-of-Mouth Marketing (David Balter,John Butman)

Review of Marketing Research (Review of Marketing Research) ()

The Moralization of the Markets ()

The Complete Small Truck Cost Guide 2004 (Complete Small Truck Cost Guide) (Intellichoice)

CRM Project Management: Managing OTS Enterprise Wide Application Implementations (James Bamford)

The Selling of 9/11: How a National Tragedy Became a Commodity ()

Rethinking Public Relations: PR Propaganda and Democracy (Kevin Moloney)

The Fake Factor: Why We Love Brands but Buy Fakes (Sarah McCartney)

Window to the Future: The Golden Age of Television Marketing and Advertising (Steve Kosareff)

Concept Research in Food Product Design and Development ()

Geomarketing: Methods and Strategies in Spatial Marketing (Geographical Information Systems series) ()

Trade Show Management (Manfred Kirchgeorg,Wilhelm Giese,Werner Dornscheidt,Norbert Stoeck)

Food Design (Designpockets) ()

Personal Selling (M. C. Cant,C. H. van Heerden)

Keeping the Funnel Full: The Definitive Authority on Solution Selling (Don Thomson)

Street Smart Selling (Scott F. Niedermeyer)

Selling Hospitality: A Situational Approach ()

Total Selling: A Step-by-step Guide To Successful Sales (Warren Wechsler)

Skyrocketing Sales!: The Ultimate Guide to Boosting Your Confidence and Exceeding Your Goals (Debbie Allen)

Sales Autopsy: 50 Postmortems Reveal What Killed the Sale (and what might have saved it) (Dan Seidman)

Sales Promotion (Tony Yeshin)

Direct from Dell: Strategies that Revolutionized an Industry (Collins Business Essentials) (Michael Dell,Catherine Fredman)

Point of Purchase (Marta Serrats)

The Complete Guide to Market Breadth Indicators (Gregory Morris)

The Outside-In Corporation (Barbara Bund)

The Pocket Guide to Selling Greatness (Sellingpower) (Gerhard Gschwandtner)

Fundraising on eBay (Greg Holden,Jill K. Finlayson)

Secrets of the eBay Millionaires (Greg Holden)

Customer Equity Management with Software ()

The World Trade Organization: Law, Practice, and Policy (Oxford International Law Library) (Mitsuo Matsushita,Thomas J. Schoenbaum,Petros C. Mavroidis)

The Macroeconomics of Imperfect Competition and Nonclearing Markets: A Dynamic General Equilibrium Approach (Jean-Pascal Benassy)

Food Marketing to Children And Youth: Threat or Opportunity? (Institute of Medicine (U. S.),J. Michael McGinnis,Jennifer Appleton Gootman,Vivica I. Kraak)

Trade Show & Event Marketing: Plan, Promote & Profit ()

Retail Product Management Buying and Merchandising ()

Powerful Exhibit Marketing: The Complete Guide to Successful Trade Shows, Conferences, and Consumer Shows (Barry Siskind)

The Pirate Inside: Building a Challenger Brand Culture Within Yourself and Your Organization ()

Loyalty Myths: Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work ()

The Golden Apple: How to Grow Opportunity and Harvest Success (Kathy Aaronson)

Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy (Steve W. Martin)

Rand McNally 2006 Commercial Atlas & Marketing Guide (Rand Mcnally Commercial Atlas and Marketing Guide) ()

Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education, (David L. Kirp)

Five-Star Living on a Two-Star Budget: Living Big on Only a Little (Margaret Feinberg,Natalie Nichols Gillespie)

The 50 Plus Market: Why the Future Is Age-Neutral When It Comes to Marketing and Branding Strategies (Dick Stroud)

Tourism Marketing for Cities and Towns: Using Branding and Events to Attract Tourists (Bonita Kolb)

Does Marketing Need Reform?: Fresh Perspectives on the Future ()

The Grilled Cheese Madonna and 99 Other of the Weirdest, Wackiest, Most Famous eBay Auctions Ever (Christopher Cihlar)

Syndicating Web Sites with RSS Feeds For Dummies A® (Ellen Finkelstein)

Customer Service Delivery: Research and Best Practices (J-B SIOP Professional Practice Series) (Larry Fogli,Jennifer Ukei)

Succeeding At Your Yahoo! Business (Frank F. Fiore,Linh Tang)

Launching a Successful eBay Store ()

Let Them Eat Cake: Marketing Luxury to the Masses - As well as the Classes (Pamela Danziger)

Dynamics of International Advertising: Theoretical and Practical Perspectives (Barbara Mueller)

Psicologia de ventas: Como vender mas, mas facil y rapidamente de lo que alguna vez pensaste que fuese posible (Brian Tracy)

The Hard Truth About Soft-Selling: Restoring Pride & Purpose to the Sales Profession (George W. Dudley,John F.,Dr. Tanner)

The Entrepreneurial Conversation: The Powerful Way to Create Mutually Beneficial, Long-Term Business Relationships (Edward G. Rogoff,Michael Corbett,Perry-Lynn Moffitt)

The Power of the Obvious ()

Ready, Set, SELL! How to get from ZERO to Sales HERO in 90 Days (Don Mastrangelo)

Get on TV (Jacquie Jordan)

Qualitative Marketing Research: A Cultural Approach (Introducing Qualitative Methods) (Johanna Moisander,Anu Valtonen)

Product and Services Management (George J Avlonitis,Paulina Papastathopoulou)

Social Marketing in the 21st Century ()

SPARK: Be More Innovative Through Co-Creation (John Winsor)

The Snapshot Survey: Quick, Affordable Marketing Research for Every Organization (Lloyd Corder)

The Event Marketing Handbook : Beyond Logistics and Planning ()

Stand Out from the Crowd: Secrets to Crafting a Winning Company Identity (Jay Lipe)

High Performance Marketing: Bringing Method to the Madness of Marketing (Naras Eechambadi)

Winning the Toughest Customer: The Essential Guide to Selling to Women (Delia Passi)

The Six Principles of Service Excellence ()

Low-Budget Online Marketing for Small Business ()

The Art of the Business Lunch: Building Relationships Between 12 And 2 ()

Steal These Ideas!: Marketing Secrets That Will Make You a Star (Steve Cone)

Scrapbooking For Profit: Cashing In On Retail, Home-Based And Internet Opportunities ()

High and Mighty: The Dangerous Rise of the Suv (Keith Bradsher)

Design Secrets: Layout: 50 Real-Life Projects Uncovered (Design Secrets) ()

The Ultimate Marketing Plan: Find Your Hook. Communicate Your Message. Make Your Mark (Dan S. Kennedy)

The Ultimate Sales Letter: Attract New Customers. Boost Your Sales (Ultimate Sales Letter) (Dan S. Kennedy)

The Everything Online Auctions Book: All You Need to Buy and Sell with Success--on eBay and Beyond (Everything Series) (Steve Encell,Si Dunn)

Secrets of Retailing: Or, How to Beat Wal-Mart! (Marc Joseph,Rusty Fischer)

Strategic Marketing Decisions In Global Markets (Isobel Doole,Robin Lowe)

Customer Astonishment: 10 Secrets to World-Class Customer Care (Darby Checketts)

Combating Spyware in the Enterprise (Paul Piccard,Jeremy Faircloth)

Selling Shakespeare to Hollywood: The Marketing of Filmed Shakespeare Adaptations from 1989 into the New Millennium (Emma French)

We Know What You Want: How They Change Your Mind (Martin Howard)

Louis Vuitton Japan: The Building Of Luxury (Kyojiro Hata)

The Anonymous Elect: Market Research Through Online Access Panels ()

Information Design Source Book (Institute for Info Design)

The Spread of Yield Management Practices: The Need for Systematic Approaches ()

Guerrilla Publicity: Hundreds of Sure-Fire Tactics to Get Maximum Sales for Minimum Dollars (Jay Conrad Levinson,Rick Frishman,Jill Lublin,Mark Steisel)

The Sales Managers Desktop Guide (Mike Gale)

The Effect of Advertising and Display : Assessing The Evidence ()

Building High-Tech Product Companies : The Maelstrom Effect (James E. Bowen)

High-Performers : Recruiting & Retaining Top Employees ()

Strategic Marketing Management (The Mcgraw-Hill Executive Mba Series) (Mark E. Parry)

Services Marketing and Management ()

Selling the Dream : Why Advertising Is Good Business (John Hood)

Stop, Ask, and Listen : Proven Sales Techniques to Turn Browsers Into Buyers (Kelley Robertson)

Kidnapped : How Irresponsible Marketers Are Stealing the Minds of Your Children (Daniel Acuff)

Guide to Worldwide Postal Codes and Address Formats ()

Crisis Management in the Food and Drinks Industry: A Practical Approach (Practical Approaches to Food Control and Food Quality Series) (Colin Doeg)

International Marketing ()

Writing Clearly Manual and CD: A Lively and Interactive Introduction to Clear Writing Skills, with an Emphasis on Sales, Healthcare, and Business Writing, Including Some Grammar (Daniel,M.D. Farb)

Key Concepts in Marketing (Palgrave Key Concepts) (Jonathan Sutherland)

CIM Coursebook 05/06 Marketing Fundamentals (CIM Coursebook) (CIM Coursebook) (Frank Withey)

Laugh and Learn Pharmaceutical Sales Code Manual and CD: Pharmaceutical and Medical Device Ethics and Compliance Training Based on the PHRMA Sales and ... Code for Sales Representatives and M (Daniel,M.D. Farb)

Four Steps To Building A Profitable Business : A Marketing Start-Up Guide for Business Owners, Entrepreneurs, and Professionals (Deborah Brown-Volkman)

International Marketing : An SME Perspective (Sean De Burca)

Internal Relationship Management: Linking Human Resources To Marketing Performance (Journal of Relationship Marketing Monographic Separates) ()

Writing Marketing (Stephen Brown)

Strategic Sport Marketing (David Shilbury)

Innovation Management and New Product Development (2nd Edition) (Paul Trott)

The Art And Science of Marketing: Marketing for Marketing Managers (Grahame R. Dowling)

The Sport Business Future ()

The Ole Degree: The Blind-Side of Marketing (Jesus Ramirez)

Leading a Marketing Team: Top Executives on Designing & Implementing Strategic Marketing Initiatives (Inside the Minds) ()

Does Your Marketing Sell? : The Secret of Effective Marketing Communications (Ian Moore)

The Concise Encyclopedia of Advertising (Donald,Ph.D. Baack)

Idol to Icon : The Creation of Celebrity Brands (Gerrie Lim)

How Much Can I Make? (How Much Can I Make?) ()

Como piensan los consumidores (Gerald Zaltman)

Sport and Corporate Nationalisms (Sport Commerce and Culture) ()

100 Smartest Marketing Ideas Ever (Mitzi Keen,Ph.D. Crall)

Problems and Cases in Healthcare Marketing (John T. Gourville)

Beyond Branding: How the New Values of Transparency And Integrity Are Changing the World of Brands (Nicholas Ind,Denzil Meyers,Jack Yan,Sicco van Gelder)

Global Marketing Management : A Casebook (John A. Quelch)

Designing for Newspapers and Magazines (Chris Frost)

Professional Selling : A Trust-Based Approach ()

Fashion Design: Process, Innovation & Practice (Kathryn McKelvey,Janine Munslow)

Passion Branding : Harnessing the Power of Emotion to Build Strong Brands (Neill Duffy)

Information Graphics and Visual Clues : Communicating Information through Graphic Design ()

Competing for Choice : Developing Winning Brand Strategies (Lars Finskud)

Business Marketing : Connecting Strategy, Relationships, and Learning (Mcgraw Hill/Irwin Series in Marketing) (F. Robert Dwyer)

When Marketing Becomes a Minefield (Harvard Business Review Management Dilemas) ()

Identity Design Sourcebook: Successful Ids Deconstructed and Revealed (Clay Andres)

Business Marketing (BINGHAM)

Basic Marketing Research : Using Microsoft Excel Data Analysis ()

Do Something Different: Proven Marketing Techniques To Transform Your Business (Jurgen Wolff)

Wine, Food, and Tourism Marketing (Journal of Travel & Tourism Marketing, Vol. 14, Numbers 3/4 2003) (Colin Michael Hall)

Digital Marketing Strategy: Text and Cases (Glen Urban)

How to Buy Everything for Your Wedding on eBay . . . and Save a Fortune! (Dennis Prince)

Retail Desire: Design Display and Visual Merchandising (Johnny Tucker)

How to Market Your School : A guide to marketing, public relations, and communication for school administrators (Johanna M Lockhart)

The Super Bowl of Advertising: How the Commercials Won the Game (Bernice Kanner)

Shelf Life ()

Up Against the Retail Giants : Targeting Weaknesses - Gaining an Edge ()

Restaurant Marketing for Owners and Managers (Wiley Restaurant Basics Series) (Patti J. Shock)

Selling ASAP : Art, Science, Agility, Performance (Eli Jones)

Guerrilla Marketing 101 Lab: Lessons from the Father of Guerrilla Marketing (Jay Conrad Levinson)

Size Matters: Successful Graphic Design for Large Amounts of Information (Lakshmi Bhaskaran)

Strategic Marketing Management, Third Edition : planning, implementation and control ()

Successful Website Marketing: Worksheets, Forms & Easy Steps for Web Success (Peggi Ridgway)

The Pied Piper Of South Shore: Toys and Tragedy in Chicago (Caryn Amster)

Business Market Management : Understanding, Creating and Delivering Value (2nd Edition) (James C. Anderson)

Creating Passion Brands: getting to the heart of branding ()

30 Days to Success in Real Estate : Fast Track Your Career in Real Estate ()

The New Global Brands : Managing Non-Government Organizations in the 21st Century (John A. Quelch)

The Philosophy of Branding: Great Philosophers Think Brands ()

2002 International Trade Statistics Yearbook/Annuaire Statistique Du Commerce International (International Trade Statistics Yearbook/Annuaire Statistique Du Commerce International) ()

Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing) (Ko de Ruyter)

Take Your Business Global (Gebhart Kautz)

Drivers of Global Business Success: Lessons from Emerging Markets ()

The Rhetoric and Reality of Marketing: An International Managerial Approach ()

The Future of Marketing: Critical 21st Century Perspectives ()

Business to Business Marketing: Strategies and Implementation (Daniel Michel)

International Strategic Marketing: A European Perspective (Marilyn A. Stone)

Objects of Desire : Consumer Behaviour in Shopping Centre Choices (Charles Dennis)

Research Methods (Patrick McNeill)

Bungee Jumping & Cocoons: The Dual Nature of the Industrial Marketplace (John D. Kenworthy)

World Telecommunications Markets: The International Handbook of Telecommunications Economics (The International Handbook of Telecommunications Economics, V. 3) ()

Sell Easily Using Science (David J. Voegeli)

Sales Humor Delivery Skills 1 (Daniel,M.D. Farb)

Textbook of Salesmanship (Frederic A. Russell)

Salesmanship and Business Efficiency (James Samuel Knox)

Queen of the Road (Diana M. Evans)

Sales Humor Delivery Skills 1 Manual and CD: Sales Skills Development Using Techniques from Dramatics for All Levels of Salespeople (Daniel,M.D. Farb)

The HEART of Selling (Jacqui Sakowski)

How to Close Sales Appointments : Meet the Right People at the Right Time with the Right Strategy ()

Laugh and Learn Sales Time Management Manual and CD: Sales Time Management and Organization Skills Using the Story of a Bumbling Pharmaceutical Sales Representative (Daniel,M.D. Farb)

Powerful Pharmaceutical Sales: Complete Guide to Sales Procedures and Techniques for Pharmaceutical Sales Representatives in the Hospital and in Medical ... HIPAA, Sexual Harassment, and Comp (Daniel Farb)

Powerful Pharmaceutical Sales Manual and CD: Complete Guide to Sales Procedures and Techniques for Pharmaceutical Sales Representatives in the Hospital ... HIPAA, Sexual Harassment, and Compl (Daniel Farb)

You Gotta Wanna: Traits Of The Sales Greats (Sarah Kaip)

The Sales Star: A Real World Story of Sales Success (Approved) (Michael Schell)

The Whole Enchilada: A Practical Recipe for Selling to Us Hispanics (Juan Faura)

Laugh and Learn Sales Territory Management Manual and CD: Sales Territory Management and Sales Software Overview Using the Story of a Bumbling Pharmaceutical Sales Representative (Daniel,M.D. Farb)

Relationship Selling and Sales Management w/ ACT! CD-ROM (Mark W Johnston)

Ventas de alta confiabilidad : Requisito esencial para las ventas ()

Sales & Marketing 365: Tip, Tricks, and Tactics for Making More Money All Year Long (James Obermayer)

The Analogy of Sales (Steven A Emerson)

Powerful Medical Device Sales (Susan Postnikoff)

How to Beat the 80/20 Rule in Selling ()

25 Most Dangerous Sales Myths: (And How to Avoid Them) (Stephan Schiffman)

Distinguishing Marks Of A Leader: How You Can Think, Act, And Earn Like A Leading Salesperson (Mark Leader)

Developing and Role Playing Effective Sales Presentations (David Sellars)

Fear Selling for Financial Advisors (Paul F. Borgese)

Sales Leadership Strategies: Top VPs on Increasing Sales & Inspiring Your Team (Inside the Minds) ()

Global Marketing Management (Masaaki Kotabe)

Successful Selling, Part 2 ()

Successful Selling, Part 3 ()

Sales Secrets: Proven Strategies for Increasing Sales (Mark Shaughnessy)

Successful Selling, Part 1 ()

Commission Impossible ()

Practical Salesmanship (B. J. Williams)

Top Producer: A Ten Step Plan to Successful Selling (Bryan W. Mitchell)

Business Writing That Counts (Julie Miller)

Principles of Marketing (11th Edition) (Principles of Marketing) (Philip Kotler,Gary Armstrong)

Fashion Retailing : A Multi-Channel Approach (Delmar Fashion) (Ellen Diamond)

How to Master the Art of Selling ()

Framework for Marketing Management (3rd Edition) (Philip Kotler,Kevin Lane Keller)

The Brand Gap: Expanded Edition (Marty Neumeier)

World Directory of Trade And Business Associations 2007 (Euromonitor International)

WWW.Stands for "World Wide Whiners": How the Internet Is Being Manipulated by the M-I-F-F-E-D (Steve W.,Dr. Price)

Win-Win Selling: The Original 4-Step Counselor Approach For Building Long-Term Relationships With Buyers ()

Top Performer (Stephen C.,Ph.D. Lundin,Carr Hagerman)

Geography and Retailing (Peter Scott)

Perceptions of Retailing in Early Modern England (The History of Retailing and Consumption) (Nancy Cox,Karin Dannehl)

The Power of Personal Branding: Creating Celebrity Status with Your Target Audience ()

Purchasing and Supply Chain (with InfoTrac) ()

The Psychology of Selling : Increase Your Sales Faster and Easier Than You Ever Thought Possible (Brian Tracy)

Seeking Success in e-Business : A Multidisciplinary Approach (IFIP International Federation for Information Processing) ()

Inter-Organizational Trust for Business-to-Business E-commerce (Pauline Ratnasingam)

Strategic Affiliate Marketing (Simon Goldschmidt)

How to Join the ebay Game and Win: A E-biz in Every Closet--Get into Auction Action! Start and Grow a Profitable Internet Auction Business (David L Hancock)

Contemporary Research in E-marketing ()

Design Your Own E-Shop : Creating & Promoting Successful Small Business Sites (Dyo) (Molly Holzchlag)

Basic Business Communication : Skills For Empowering the Internet Generation w/Student CD, B-Comm Skill Booster, and PowerWeb ()

Sports and Entertainment Marketing (Ken Kaser)

Innovative Marketing Communications : Strategies for the Events Industry (Events Management) (Guy Masterman)

Creating E-mail Newsletters - A Practical Guide For The Real Estate Community ()

Real Estate Blues : A jump start guide to your real estate career (David H. Lawrence)

Shut Up and Sell (Craig Lawn)

Succeed in Real Estate Without Cold Calling! (Phil Gerisilo,Rob Lebow)

Liquid Gold: The Story Of Liquid Crystal Displays and the Creation of an Industry (Joseph A. Castellano)

Trade and Development Report; 2005 (Trade and Development Report) (Trade and Development Report) ()

Versatile Selling: Adapting Your Style so Customers Say Yes! (Wilson Learning Library) ()

Introduccion a La Organizacion Del Punto De Venta/ Introduction To Organization From the Sales Point of View: Optimizacion del Espacio e Incentivacion ... / Optimizing Space and In (Monica Miguez)

202 Things You Can Buy and Sell For Big Profits! (202 Things You Can Buy & Sell for Big Profits) (James Stephenson)

22 Irrefutable Laws of Advertising: And When to Violate Them (Michael Newman)

Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures & Markets (Sicco van Gelder)

Team Sports Marketing (Kirk Wakefield)

Reimagine!: Business Excellence in a Disruptive Age ()

Real Estate Market Analysis: A Case Study Approach ()

Strategic Marketing for NonProfit Organizations (6th Edition) ()

Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force (Ben McConnell,Jackie Huba)

Principles of Internet Marketing (Ward Hanson)

The 22 Immutable Laws of Marketing: Violate Them at Your Own Risk! ()

Internet Marketing : Integrating Online and Offline Strategies (McGraw-Hill/Irwin Series in Marketing) (Mary Lou Roberts)

Design and Marketing Of New Products (2nd Edition) (Glen L. Urban,John R. Hauser)

Socratic Selling: How to Ask the Questions That Get the Sale (Kevin R. Daley)

International Marketing With Infotrac (Michael R. Czinkota,Ilkka A. Ronkainen)

Principles of Marketing, Activebook 2.0 (Philip Kotler,Gary Armstrong)

From Mind to Market : Reinventing the Retail Supply Chain ()

Business Marketing (3rd Edition) (Edward G. Brierty,Robert W. Eckles,Robert R. Reeder)

Compensating the Sales Force: A Practical Guide to Designing Winning Sales Compensation Plans (David J. Cichelli)

Services Marketing: People, Technology, Strategy (Christopher Lovelock)

Personality Selling : Using NLP and the Enneagram to Understand People and How They Are Influenced ()

Real Estate RainmakerA® : Successful Strategies for Real Estate Marketing (Dan Gooder Richard)

The Closers - Part 2 (Ben Gay III)

High-Impact Sales Force Automation: A Strategic Perspective (Glen S. Petersen)

Your Marketing Sucks (Mark Stevens)

Selling to the Affluent ()

Strategic Market Planning ()

Optimal Database Marketing: Strategy, Development, and Data Mining ()

365 trucos para vender mas ()

76 Ways to Build a Straight Referral Business, ASAP! (Lorna Riley)

101 Media and Marketing Tips for Salon Owners, Stylists and Managers (Nanette Miner,Gino Moncada)

Selling: Building Partnerships w/GoldMine Software (Barton Weitz)

Pharmaceutical Marketing: Principles, Environment, and Practice (Mickey C. Smith,E. M. "Mick" Kolassa,Greg Perkins,Bruce Siecker)

85 Million Dollar Tips for Financial Advisors (Maribeth Kuzmeski)

Reaching Out : The Financial Power of Niche Marketing (Doris Barrell,Mark Nash)

Guerrilla Marketing Attack: New Strategies, Tactics, and Weapons for Winning Big Profits for Your Small Business (Jay Conrad Levinson)

Introduction to Online Market & Industry Research (Cynthia L. Shamel)

The Ultimate Guide to Sports Marketing (Stedman Graham,Lisa Delpy Neirotti,Joe Jeff Goldblatt)

Winning in the Invisible Market: A Guide to Selling Professional Services in Turbulent Times ()

Guerrilla Trade Show Selling : New Unconventional Weapons and Tactics to Meet More People, Get More Leads, and Close More Sales (Jay Conrad Levinson,Mark S. A. Smith,Orvel Ray Wilson)

Design Management: Using Design to Build Brand Value and Corporate Innovation (Brigitte Borja De Mozota)

The Guerrilla Marketing Handbook (Jay Conrad Levinson,Seth Godin)

Sales Promotion (Scott A. Neslin)

Tips & Traps When Buying a Franchise (Mary E. Tomzack)

Contemporary Marketing 2005/With Infotrac (Louis E. Boone,David L. Kurtz)

Successful Marketing Strategies For Nonprofit Organizations (Wiley Nonprofit Law, Finance and Management Series) (Barry J. McLeish)

The End of Fashion: How Marketing Changed the Clothing Business Forever ()

Cause Marketing (Joe Marconi)

Cases in Strategic Marketing (David Rosenthal,Lew G. Brown,David W. Rosenthal)

Business by Referral: Sure Fire Way to Generate New Business (Ivan Misner,Robert Davis,Ivan R. Misner)

Guerrilla Marketing Excellence: The 50 Golden Rules for Small-Business Success (Guerrilla Marketing) (Jay Conrad Levinson)

Branding: Brand Strategy, Design, and Implementation of Corporate and Product Identity (Design Directories) ()

Brand New Brand Thinking: Brought to Life by 11 Experts Who Do (Merry Baskin,Mark Earls)

The Brand Mindset: Five Essential Strategies for Building Brand Advantage Throughout Your Company (Duane E. Knapp,Christopher W. Hart)

Internet Marketing for Dummies (Frank Catalano,Bud E. Smith)

Four Steps To Building A Profitable Coaching Practice: A Complete Marketing Resource Guide For Coaches (Deborah Brown-Volkman)

Handbook of Public Relations ()

Relationship Marketing : Winning and Keeping Customers (CIM Professional Development S.) ()

Targeting the over 55 Client (John Tucillo,Buddy West,Betsy West)

Wave Three: The New Era in Network Marketing ()

The Handbook of International Market Research Techniques ()

Street-Smart Network Marketing: A No-Nonsense Guide for Creating the Most Richly Rewarding Lifestyle You Can Possibly Imagine ()

Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever (Ian H. Gordon)

100 Profits+Plus Ideas for Power Promoting Your Retail Business ()

Successful Wine Marketing (Kirby S. Moulton,James T. Lapsley)

Cleaning Services Bid Estimation: A Resource Guide to Cleaning Services Bid Estimating, Work Loading, and Cost Accounting (Walter Fenix)

The Marketing Edge : The New Leadership Role of Sales & Marketing in Manufacturing (Oliver Wight Library) (George E. Palmatier,Joseph S. Shull)

The MLM Road Map ()

Leveraging The Corporate Brand (James R. Gregory,Jack Wiechmann)

Creative Arts Marketing, Second Edition ()

Precision Marketing : The New Rules for Attracting, Retaining and Leveraging Profitable Customers (Philip Kotler,Jeff Zabin,Gresh Brebach)

Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research (Association for Consumer Research Series) (William O. Bearden,Richard G. Netemeyer)

The Making of a Name: The Inside Story of the Brands We Buy (Steve Rivkin,Fraser Sutherland,Jack Trout)

Smart Things to Know About, Marketing (John Mariotti)

General Statistics, Student Solutions Manual (Warren Chase,Fred Bown)

Strategic Marketing : In the Customer Driven Organization (Frank Bradley)

Business-To-Business Marketing: A Strategic Approach (Michael H. Morris,Leyland F. Pitt,Earl D. Honeycutt)

Software Product Management: Managing Software Development from Idea to Product to Marketing to Sales (Dan Condon,Aspatore Books Staff)

The Best of Branding: Best Practices in Corporate Building (James R. Gregory)

The Successful Marketing Plan. A Disciplined and Comprehensive Approach ()

Radical Marketing: From Harvard to Harley, Lessons from Ten That Broke the Rules and Made It Big (Sam Hill,Glenn Rifkin)

Public Relations Practices: Managerial Case Studies and Problems (6th Edition) ()

Sales Promotion: How to Create, Implement and Integrate Campaigns That Really Work (Julian Cummins,Roddy Mullin)

Strategic Marketing Management (Butterworth-Heinemann Marketing Series) ()

Response: The Complete Guide to Profitable Direct Marketing (Lois K. Geller)

From Barbie to Mortal Kombat: Gender and Computer Games (Justine Cassell,Henry Jenkins)

Product Planning Essentials (Kenneth B. Kahn)

The Art of War -Plus- The Art of Marketing (Sun Tzu,Gary Gagliardi)

Principles of Marketing ActiveBook (Philip Kotler,Gary Armstrong)

Big Business Marketing For Small Business Budgets (Jeanette Maw McMurtry)

Warp Speed Branding: The Impact of Technology on Marketing ()

Handbook of Marketing (Barton Weitz,Barton A. Weitz,Robin Wensley)

Sound And Look Professional On Television And The Internet: How To Improve Your On-Camera Presence (Michelle McCoy,Ann S. Utterback)

Building the Customer Specific Retail Enterprise (Gary Hawkins)

Branding @ the Digital Age ()

The Impact of Advertising Law on Business and Public Policy ()

Winning in Asia, Japanese Style (Vinod K. Aggarwal,Shujiro Urata)

Hard-Core Collections: Brutal but Effective Techniques for Getting the Money (David Demercurio)

Developing Successful Sport Marketing Plans (David K. Stotlar)

The Marketing Glossary: Key Terms, Concepts and Applications in Marketing Management, Sales, Advertising, Public Relations, Direct Marketing, Market Research, Sales promotion (Mark N. Clemente)

Specialty Retailers -- Marketing Triumphs and Blunders ()

Before the Brand : Creating the Unique DNA of an Enduring Brand Identity ()

The Naked Consumer: How Our Private Lives Become Public Commodities (Erik Larson)

Human Relations Issues in Management (George Henderson)

Desktop Database Marketing (Jack Schmid,Alan Weber)

Inside-Out Marketing: How to Create an Internal Marketing Strategy (Michael Dunmore)

Dictionary of Marketing Communications (Norman A. P. Govoni)

Cutthroat: High Stakes & Killer Moves on the Electronic Frontier (Stephen Keating)

Born to Buy: Marketing and the Transformation of Childhood and Culture (Juliet Schor,Juliet B. Schor)

Close More Sales!: Persuasion Skills That Boost Your Selling Power (Mike Stewart,Michael M. Stewart)

Postmodern Marketing Two: Telling Tales (Stephen Brown)

How Much for Just the Spider? Strategic Web Site Marketing for Small-Budget Businesses: Strategic Web Site Marketing for Small-Budget Businesses (Bobette Kyle)

One Nation under Goods: Malls and the Seductions of American Shopping (James J. Farrell)

Hi-Tech Hi-Touch Branding : Creating Brand Power in the Age of Technology (Paul Temporal,K. C. Lee)

Property Rights, Planning and Markets (Chris Webster,Lawrence Wai-Chung Lai)

Data Construction and Data Analysis for Survey Research ()

Supply Chains to Virtual Integration ()

Direct Marketing: A Step by Step Guide to Effective Planning and Targeting (Marketing in Action) ()

Contested Commodities (Margaret Jane Radin)

The New Publicity Kit (Jeanette Smith)

Principles of Marketing (G. Dean Palmer)

Beyond Logos: New Definitions of Corporate Identity (Graphic Design) (Clare Dowdy)

Research to Riches: The Secret Rules of Successful Marketing (Jim Nelems)

Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts ()

Bigwig Briefs: Guerrilla Marketing - The Best of Guerrilla Marketing & Marketing on a Shoestring Budget (Aspatore Books Staff,Jay Levinson,Bigwig Briefs Staff,BigwigBriefs.com)

Brand Stretch : Why 1 in 2 extensions fail, and how to beat the odds: A brandgym workout  (David Taylor)

Grassroots Marketing for the Restaurant Industry ()

Winning Reputations: How to Be Your Own Spin Doctor (Chris Genasi)

Professional Selling: A Trust-Based Approach ()

Key Marketing Skills: A Complete Action Kit of Professional Marketing Concepts (Peter Cheverton)

Technobrands: How to Create and Use, Brand Identity to Market, Advertise and Sell Technology Products (Chuck Pettis)

Selling to Newly Emerging Markets ()

Successful Marketing Strategy for High-Tech Firms (Artech House Professional Development Library) (Eric Viardot)

Global Perspectives on Advertising Self-Regulation : Principles and Practices in Thirty-eight Countries (Jean J. Boddewyn)

Strategic Marketing for Success in Retailing ()

Book Promotion for the Shameless: 101 Marketing Tips That Really Work (Spilled Candy Books for Writers) (Lorna Tedder)

Quality and Accountability in Higher Education: Improving Policy, Enhancing Performance (E. Grady Bogue,Kimberely Bingham Hall)

Celebrate Marketing: Secrets of Success ()

Identity Design That Works: Secrets for Successful Identity Design (Graphic Design) (Cheryl Cullen)

100 Profits+Plus Ideas for Power Managing ()

Pushing the Numbers in Marketing (David L. Rados)

Great Answers to Tough Market Questions (P. R. Smith,Paul R. Smith)

Finding and Keeping Clients : Critical Success Factors for Building Your Consulting Practice (James E. Lukaszewski)

Internet Marketing: Readings and Online Resources (Paul S. Richardson)

Global High-Tech Marketing: An Introduction for Technical Managers and Engineers (Artech House Professional Development Library) (Jules E. Kadish)

The Birth of Internet Marketing Communications: (Dan Steinbock)

The Informed Student Guide to Marketing (Philip J. Kitchen,Tony Proctor)

Big Ideas for Small Service Businesses : How to Successfully Advertise, Publicize and Maximize Your Business or Professional Practice ()

Community-Oriented Marketing: The Definitive Guide to Enlightened Business Development (Ian???? Bryan)

The Essentials of Marketing Principles (Essentials) ()

Reaching Women: The Way to Go in Marketing Healthcare Services (Barbara Lehman)

Telephone Pirates: The 99% True Confession of a Reformed Telemarketer (Marvin Kravitz)

Learning Aid for use with Essentials of Marketing: A Global-Managerial Approach ()

Getting New Clients, 2nd Edition (Dick Connor,Jeff Davidson)

Concept Marketing for Communities: Capitalizing on Underutilized Resources to Generate Growth and Development ()

The Business Marketing Course: Managing in Complex Networks (David Ford,Pierre Berthon,Stephen J. Brown,Lars-Erik Gadde,HA?kan HA?kansson,Peter Naude)

The 12 Rules of Millennium Marketing: Your Only Choice Is to Lead or Migrate (Victoria Blanton)

Relationship Marketing in Professional Services: A Study of Agency-Client Dynamics in the Advertising Sector (Routledge Advances in Management and Business Studies) ()

Strategic Marketing: An Introduction ()

Win Top-of-Mind Positioning ()

Watch It! (Godfrey Harris)

Internet Marketing (Jagdish N. Sheth,Abdolreza Eshghi,Balaji C. Krishnan)

Classic Failures in Product Marketing : Marketing Principles Violations and How to Avoid Them (Donald W. Hendon)

Value Retailing in the 1990s: Off-Pricers, Factory Outlets, & Closeout Stores (Packaged Facts,John Wiley & Sons Inc)

Population Estimation and Projection : Methods for Marketing, Demographic, and Planning Professionals (James C. Raymondo)

Improving Time to Profit: Customer Focused Strategies for Marketing and Sales (Kobi James)

La nueva ley de la demanda y la oferta ()

Total Quality Marketing ()

Blueprint for Marketing: Comprehensive Marketing Guide for Design Professionals (Susan E. Frost,Angela Lawrence,Miriam Selby,Bruce Bollard)

How To Create Display That Sell (Maria Hall)

Intelligent Support Systems for Marketing Decisions (International Series in Operations Research & Management Sci) (Nikolaos F. Matsatsinis,Yannis Siskos,Nikolaos F. Matsatsinism)

Case Studies in Increased Sales (Susumu Miura)

The Knowledge Channel: Corporate Strategies for the Internet (Langdon Morris)

Leading Marketers: Industry Leaders Share Their Knowledge on the Future of Marketing, Advertising and Building Successful Brands ()

Leading Product Liability Lawyers: Chairs From Debevoise & Plimpton, Kaye Scholer, Bryan Cave and More on Best Practices for Product Liability Law & a Successful Product Liability Pra (Inside the Minds Staff,David Reif)

The Agent: Personalities, Politics, & Publishing ()

Self-Marketing to Independent and Locally Owned Bookstores: Over 1350 Bookstores That You Can Direct Email With Your Book Query (James E. Morris)

Privatization and Globalization: The Changing Role of the State in Business (The Globalization of the World Economy Series) ()

Principles of Marketing (Principles of Management Series) (Geoffrey Randall)

The Do It Yourself Marketing Handbook: How Anyone Can Be a Great Marketer Not Applicable (John Hunt,John F. Hunt)

How To Produce Successful Advertising 3/E ()

The UK Home Office Furniture Market ()

The Marketing Plan: A Step by Step Guide (John Westwood)

Building a Chain of Customers: Linking Business Functions to Create World Class Company ()

Beyond Mobile: People, Communications and Marketing in a Mobilized World (Mats Lindgren,Jorgen Jedbratt,Erika Svensson)

Commerce Et Marketing: Lectures Et Vocabulaire En Francais (Conrad J. Schmitt,Katia Brillie Lutz)

Proposal Savvy: Creating Successful Proposals for Media Projects (Elise K. Parsigian)

Fashion Marketing (Dotty Oelkers)

Hospitality & Travel Marketing ()

Principles of Marketing (Books for Professionals) ()

Customize the Brand : Make it more desirable and profitable ()

Inside Washington (William Delphos)

Hitting the Right Nerve: Marketing Health Services (Barbara Lehman)

Code to Commerce: High Technology Marketing for Maximum Brand Performance (Edward Vesely)

The Marketing Yellow Pages: A Guide to Online Marketing Resources (Chris?M.??? Vogl)

The B2B E-commerce Handbook (Matt Haig)

Handbook of Marketing and Society (1-Off) (Paul N. Bloom,Geogory T. Gundlach,Gregory T. Gundlach)

Training Exercises for Improving Sensemaking Skills - With Solutions ()

Organized Business Knowledge (John,Forbes P B C. Forbes Publishing Company)

Selling To Women & Couples: Secrets of Selling in the New Millennium (Sharon Roberts)

Creating Demand: Move the Masses to Buy Your Product, Service, or Idea ()

Divide and Conquer : Target Your Customers Through Market Segmentation ()

The Buck Starts Here: Profit-Based Sales and Marketing Made Easy, Second Edition (Molly,Mohhdy,Mary A. Molloy,Michael K. Molloy)

The Law of Marketing (Lynda J. Oswald)

Rigorous Magic: Communication Ideas and their Application (Steve Hatch,Jim Taylor)

Beyond Traditional Marketing : Innovations in Marketing Practice (IMD Executive Development Series) (Kamran Kashani)

Preface to Marketing Management (J. Paul Peter)

Contemporary Marketing (Louis E. Boone)

Introduction to e-Commerce, 2/e, with e-Commerce PowerWeb (Jeffrey F. Rayport,Bernard J. Jaworski,Jeffrey Rayport,Bernard Jaworski,Breakaway Solutions Inc.)

Pharmaceutical Education in the Queen City: 150 Years of Service, 1850-2000 (Michael A. Flannery,Dennis B. Worthen)

International Marketing with PowerWeb (Philip R. Cateora,John Graham)

International Marketing: Analysis and Strategy, Third Edition (Sak Onkvisit,John J. Shaw)

Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures and Markets (Sicco van Gelder)

International Marketing (Vern Terpstra,Ravi Sarathy)

Winning in Asia, European Style: Market and Nonmarket Strategies for Success (Vinod K. Aggarwal)

Understanding European Trade Unionism: Between Market, Class and Society ()

Industrial Districts: Evolution and Competitiveness in Italian Firms (Ivana Paniccia)

Dynamics of Marketing in African Nations (Sonny Nwankwo,Joseph F. Aiyeku)

Ukraine Export-Import & Business Directory ()

Financial Reform and Economic Development in China (Advances in Chinese Economic Studies Series) (James Laurenceson,Joseph C. H. Chai)

International Marketing Strategy: Contemporary Readings (Robin Lowe,Isoble Doole)

Cross-Cultural Marketing ()

The Economics of Technology Transfer (International Library of Critical Writings in Economics, No 139) (Sanjaya Lall)

Cross-National Consumer Psychographics (Lynn R. Kahle)

Constructing a Market Economy: Diverse Paths from Central Planning in Asia and Europe ()

Creating Competitive Power Markets: The PJM Model (Jeremiah D. Lambert)

Glory Days: When Horsepower and Passion Ruled Detroit (Pontiac) (Jim Wangers)

King Energy: The Rise and Fall of an Industrial Empire Gone Awry (Bruce Raphael)

Iron Bond : Millennium Marketing in American Automotive (Jack Wilkerson)

Selling Power: Marketing Energy Under Deregulation (Jim Drummond,Fred Hanna)

Strategic Electronic Marketing: Managing E-Business (Brad Alan,Phd Kleindl)

The Greatest Networker in the World (John Milton Fogg)

The New Professionals : The Rise of Network Marketing As the Next Major Profession (JAMES W. ROBINSON,CHARLES W. KING)

Wave 4: Network Marketing in the 21st Century ()

Strategic Database Marketing ()

False Profits: Seeking Financial and Spiritual Deliverance in Multi-Level Marketing and Pyramid Schemes ()

The ABCs of Making Money Online ()

The E-Commerce Book: Building the E-Empire (2nd Edition) ()

The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES) (John A. Quelch,Rohit Deshpande)

The E-Commerce Question and Answer Book: A Survival Guide for Business Managers ()

Selling By Telephone (Chris Dewinter)

Human-Centered E-Business ()

Build Your Own Network Sales Business (Gregory Kishel,Patricia Kishel)

Supplier Empowerment ()

Risk Based E-Business Testing (Paul Gerrard,Neil Thompson)

Ice Cream and Frozen Deserts : A Commercial Guide to Production and Marketing (Malcolm Stogo)

Winning at New Products: Accelerating the Process from Idea to Launch ()

Technology Management : Developing and Implementing Effective Licensing Programs (Intellectual Property-General, Law, Accounting & Finance, Management, Licensing, Special Topics) ()

Queueing Networks: Customers, Signals and Product Form Solutions (Xiuli Chao,Masakiyo Miyazawa,Michael Pinedo)

Competitive Intelligence: A Framework for Web-Based Analysis and Decision Making (Conor Vibert)

The Food Industry Wars ()

Consumer Behavior, Eighth Edition (Leon Schiffman,Leslie Kanuk)

Just Ask a Woman: Cracking the Code of What Women Want and How They Buy (Mary Lou Quinlan)

The Survey Research Handbook (Pamela L. Alreck,Robert B. Settle)

Consuming Kids: The Hostile Takeover of Childhood (Susan Linn)

Brands That Rock : What Business Leaders Can Learn from the World of Rock and Roll ()

Brands and Branding (The Economist Series) ()

Consumer Behavior and Culture: Consequences for Global Marketing and Advertising (Marieke K. De Mooij)

Qualitative Market Research: A Comprehensive Guide ()

Latinos, Inc.: The Marketing and Making of a People ()

The Market Segmentation Workbook: Target Marketing for Marketing Managers (Sally Dibb,Lyndon Simkin)

The Art of Cause Marketing: How to Use Advertising to Change Personal Behavior and Public Policy ()

Building Brand Identity: A Strategy for Success in a Hostile Marketplace (Lynn B. Upshaw)

Consuming Youth: Vampires, Cyborgs, and the Culture of Consumption ()

Strategic Market Planning ()

Fundamentals of Business Marketing Research (The Foundation Series in Business Marketing) (David A. Reid,Richard E.,Ph.D. Plank,David A.,Ph.D. Reid)

Technology Fountainheads: The Management Challenge of R&d Consortia (E. Raymond Corey)

The 50+ Boomer: Your Key to 76 Million Consumers (Donald L. Potter)

Research Traditions in Marketing (International Series in Quantitative Marketing, Vol 5) (Gilles Laurent,Gary L. Lilien,Bernard Pras)

The Future of the Electronic Marketplace (Derek Leebaert)

Collecting in a Consumer Society (Collecting Cultures) ()

Consumer Value: A Framework for Analysis and Research (Routledge Interpretive Market Research Series) (Morris B. Holbrook)

Qualitative Methods for Marketplace Research (Shay Sayre)

Household Spending: Who Spends How Much on What (Household Spending, 7th Ed) (New Strategist Editors)

Strategies for Success in the New Telecommunications Marketplace (Artech House Telecommunications Library) (Karen G. Strouse)

Wireless Horizon (Dan Steinbock)

Telephone Pirates: The 99% True Confession of a Reformed Telemarketer (Marvin Kravitz)

The Free Agent Marketing Guide: 100+ Marketing Tips for Free Agents, Independent Consultants, and Freelancers (Successful Independent, 2) (Douglas P. Florzak)

The Unfair Advantage: Sell with NLP! (Duane Lakin)

The Mindbody Prescription: Healing the Body, Healing the Pain (John E. Sarno)

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales (Linda Richardson)

High Trust Selling: Make More Money in Less Time With Less Stress ()

Selling To VITO (The Very Important Top Officer) ()

Secrets of Question Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results ()

Selling 101: What Every Successful Sales Professional Needs to Know (Zig Ziglar)

One Minute Sales Person, The: The Quickest Way to Sell People on Yourself, Your Services, Products, or Ideas--at Work and in Life (Spencer Johnson)

Be Brief, Be Bright, Be Gone: Career Essentials for Pharmaceutical Representatives (David Currier)

The Secrets of Word-of-Mouth Marketing: How to Trigger Exponential Sales Through Runaway Word of Mouth (George Silverman)

Sales Closing for Dummies ()

The Official Handbook for New Home Salespeople (Bob Schultz)

How to Get Rich Selling Cars to Women ()

Vacation Ownership Sales Training: The One-On-One Successful Training Guide for the First Year of Timeshare Sales ()

World-Class Selling: The Crossroads of Customer, Sales, Marketing and Technology (Jim Holden)

Smart Selling Techniques (Bob Schultz)

Service Management and Marketing: A Customer Relationship Management Approach (Christian Gronroos)

The Food Service Professionals Guide To: Increasing Restaurant Sales: Boost Your Profits By Selling More Appetizers, Desserts, & Side Items (B. J. Granberg)

The Sales Advantage: How to Get It, Keep It, and Sell More Than Ever ()

The 8 Best Practices of High-Performing Salespeople (Norm Trainor)

The Certifiable Salesperson : The Ultimate Guide to Help Any Salesperson Go Crazy with Unprecedented Sales! ()

Three Steps to Yes: The Gentle Art of Getting Your Way (Gene Bedell)

Compete & WIN in Telecom Sales - A Step-by-Step Guide for Successful Selling (Philip Max Kay)

Closing Strong: The Super Sales Handbook (Myers Barnes)

The Business of Selling: How to Be Your Own Sales Manager ()

Sales Prospecting for Dummies ()

Letters That Sell (Edward W. Werz)

Images That Sell: 500 Ways to Create Great Ads (Luc Dupont)

Sell When You See the Whites of Their Eyes! (Steve A Klein)

Seven Figure Selling: Proven Secrets to Success from Top Sales Professionals (Danielle Kennedy)

Hard Market Selling (Scott M. Primiano)

Short Cycle Selling: Beating Your Competitors in the Sales Race (Jim Kasper)

Uniform Commercial Code (Hornbooks (Paperback)) (James J. White,Robert S. Summers)

Sales Management : Concepts and Cases (Douglas J. Dalrymple,William L. Cron,Thomas E. DeCarlo)

Buying a Home in Ireland, 2nd Edition (Joe Laredo)

Principles of Principled Life Insurance Selling (Ned Ricks)

SELLING CRUISES 2E (Claudine Dervaes)

The Natural Salesperson (Jean Harper)

Breaking into Sales at $100,000 per Year (John Burnheimer,Tom Kennerly)

Secretos para Triunfar (Carmenchi Garcia)

The Spirit Of Selling (Sibyl Buisson Eckert,C. Scotty Eckert)

Successful Selling (Made E-Z) (Gerard I. Nierenberg)

The Pocket Library of Letters (Ernie Blood)

Best Buys In Used Cars: New Fourth Edition Helps Buyers Steer Clear Of Clunkers (Jim Mateja)

The Pocket Consultant for Small Business (Living Wisdom Series) (Chandler H. Everett)

Constructive Salesmanship: Principles and Practices (John Alford Stevenson)

Taking No for an Answer: All You Need to Know About Sales and Life ()

First Steps in a Retail Career (Mark Wrice)

Creative Selling: Making and Keeping Customers (Charles Henry MacKintosh)

The Power of Benefits Selling ()

Create the Perfect Sales Piece : How to Produce Brochures, Catalogs, Fliers, and Pamphlets ()

Brand Spirit : How Cause Related Marketing Builds Brands ()

The Contract and Fee-Setting Guide for Consultants and Professionals ()

The Team Selling Solution : Creating and Managing Teams That Win the Complex Sale (Steve Waterhouse)

Developing Negotiation Skills in Sales Personnel (David A. Stumm)

Selling Solutions: How to Test, Monitor and Constantly Improve Your Selling Skills (Julian Clay)

Sales Management Essentials (John W. Cebrowski)

SPIN Selling (Neil Rackham)

The Patterson Principles of Selling (Jeffrey Gitomer)

The 25 Most Common Sales Mistakes: And How to Avoid Them (Stephan Schiffman)

The Science of Sales Success: A Proven System for High Profit, Repeatable Results (Josh Costell)

SPROUT!: Everything I Need to Know About Sales I Learned from My Garden ()

Samurai Selling: The Ancient Art of Service in Sales (Chuck Laughlin,Karen Sage,Marc Bockmon)

From Contact to Contract (Dianna Booher)

Soft Sell: The New Art of Selling (Soft Sell: Use the New Art of Selling to Create Opportunities & Close More Sales) ()

Selling (Without Selling): 4 1/2 Steps to Success (Carol Super,Ronald D. Gold)

Win-Win Selling: The Original 4-Step Counselor Approach for Building Long Term Relationships With Buyers ()

How to Sell at Retail (Werrett Wallace Charters)

Tips for the Traveling Salesman ()

The Pocket Sales Coach (J. Thomas Pignato)

Principles of Salesmanship ()

Selling in the New World of Business (Bob,Ph.D. Kimball,Jerold "Buck" Hall,Best Business Books)

Selling Among Wolves: Without Joining the Pack! (Michael Q. Pink)

Shut Up and Sell: How to Say Less and Sell More Today (Craig Lawn)

The Official Get Rich Guide to Information Marketing: Build a Million-Dollar Business in 12 Months (Dan Kennedy,Bill Glazer,Robert Skrob)

Reverse Psychology Marketing: The Death of Traditional Marketing and the Rise of the New "Pull" Game (Indrajit Sinha,Thomas Foscht)

Luxury Fashion Branding: Trends, Tactics, Techniques ()

Logos and No Gos: How to Understand and Get the Most from Your Brand IP (Geoff Steward)

Consuming Life (Zygmunt Bauman)

International Logistics Supply Chain Outsourcing: From Local to Global ()

The 50-Plus Market: Why the Future Is Age Neutral When It Comes to Marketing & Branding Strategies (Dick Stroud)

Get Slightly Famous: Become a Celebrity in Your Field and Attract More Business with Less Effort, Second Edition (Steven Van Yoder)

Street Entrepreneurs:: People, Place & Politics in Local and Global Perspective (Routledge Studies in the Modern World Economy) (Cross/Morales)

Conversations with Marketing Masters (Laura Mazur,Louella Miles)

Return on Ideas: A Practical Guide to Making Innovation Pay (David S. Nichols)

The Hummer: Myths and Consumer Culture (Elaine Cardenas)

Spiritual Selling: How to Use the Attractor Sales System to Create Abundance in Your Business (Joe Nunziata)

The Art of Closing the Sale: The Key to Making More Money Faster in the World of Professional Selling (Brian Tracy)

Retail Buying (8th Edition) (Jay Diamond,Gerald Pintel)

Public Relations in Schools (4th Edition) ()

Sales Management: Theory and Practice (Bill Donaldson)

Specialty Shop Retailing: Everything You Need to Know to Run Your Own Store (Carol L. Schroeder)

Sports Publicity: A Practical Approach (Sport Management in Practice) (Sport Management in Practice) (Joseph Favorito)

Food Is Love: Advertising and Gender Roles in Modern America (Katherine J. Parkin)

Truth: New Rules for Marketing in a Skeptical World (Lynn Upshaw)

Guerrilla Marketing Success Secrets: 52 Weeks of Marketing & Management Wisdom ()

Counter-Intuitive Selling: Mastering the Art of the Unexpected (Bill Byron Concevitch)

PrimeTime Women: How to Win the Hearts, Minds, and Business of Boomer Big Spenders (Marti Barletta)

101 Ways to Market Your Business: Building a Successful Business with Creative Marketing (101 . . . Series) ()

Presentations: Proven Techniques for Creating Presentations That Get Results (Gary R. McClain)

Public Relations Made Easy (Entrepreneur Press,Roscoe Barnes)

Breaking Into Fiction Writing! (Bruce,Gehweiler,C.J.,Henderson)

Strategic Retail Management: Text and International Cases (Joachim Zentes,Dirk Morschett,Hanna Schramm-Klein)

Building Solutions with Microsoft Commerce Server 2002 (Clayton C. Peddy,Derek Armentrout)

Persuasion: The Art of Influencing People (James Borg)

Strategic Marketing (David W. Cravens,Nigel Piercy)

Lateral Marketing: New Techniques for Finding Breakthrough Ideas (Philip Kotler,Fernando Trias de Bes)

The Complete Color Harmony : Expert Color Information for Professional Color Results ()

Guerrilla Marketing, 4th edition: Easy and Inexpensive Strategies for Making Big Profits from Your SmallBusiness (Jay Conrad Levinson)

Нет, спасибо, я просто смотрю. Как посетителя превратить в покупателя (Гарри Дж. Фридман)

Торговое дело (О. В. Чкалова)

Товароведение и экспертиза мебельных товаров (Е. А. Демакова)

Стандартизация, метрология и сертификация (А. В. Гугелев)

Understanding European Trade Unionism: Between Market, Class and Society ()

Товароведение и организация торговли продовольственными товарами (Н. В. Гранаткина)

Технология розничной торговли (О. В. Памбухчиянц)

Моделирование цепи поставок (Джереми Шапиро)

12-шаговый метод продать что угодно кому угодно (Джон Хувер,Билл Спаркмен)

Стратегия и организация снабжения (Роман Боутеллир,Даниель Корстен)

Гений продаж (Тони Бьюзен,Ричард Израэль)

Продажи в иллюстрациях. 68 уроков эффективных продаж (Джон Карролл)

Консалтинг менеджмента, или Как улучшить свой бизнес (Под редакцией Калверта Маркхэма)

Управление продажами (Д. И. Баркан)

Планирование продаж с точностью 90% и выше (Игорь Качалов)

Технология убеждения. Продать за 60 секунд (Ричард Бэндлер,Джон Ла Валль)

Покупка недвижимости за рубежом. Полный справочник (Лиз Ходжкинсон)

Как я преодолел неудачи и достиг успеха в продажах (Фрэнк Беттджер)

Экспертиза дикорастущих плодов, ягод и травянистых растений. Качество и безопасность (В. М. Позняковский,И. Э. Цапалова,М. Д. Губина,О. В. Голуб)

Оборудование торговых предприятий. Рабочая тетрадь (Л. И. Никитченко)

Калькулирование себестоимости по прямым издержкам (Роман Маха)

Путь торговли (Тадао Ямагучи)

Постатейный комментарий к Федеральному закону "О размещении заказов на поставки товаров, выполнение работ, оказание услуг для государственных и муниципальных нужд" (А. Н. Борисов,Н. А. Краев)

Оборудование предприятий торговли (Э. А. Арустамов)

Товароведение упаковочных материалов и тары (Т. А. Трыкова)

К черту цены! Создавайте ценность. СПИН-продажи в новых условиях (Том Снайдер,Кевин Кирнс)

Товароведение продовольственных товаров (Л. С. Микулович)

Сетевой сбыт. Как организовать глобальную дистрибьюторскую сеть (И. В. Есикова)

Товароведение и экспертиза плодов и овощей (С. В. Колобов,О. В. Памбухчиянц)

Большие контракты (К. А. Бакшт)

Как загубить собственный бизнес. Вредные советы российским предпринимателям (Константин Бакшт)

Товароведение и экспертиза продуктов переработки плодов и овощей (О. В. Евдокимова,Л. Г. Елисеева,Т. Н. Иванова)

Экспертиза мяса и мясных продуктов (В. И. Криштафович,В. И. Хлебников,И. А. Жебелева)

Построение отдела продаж. С "нуля" до максимальных результатов (Константин Бакшт)

Что надо знать эксперту по ювелирным камням (Нона Дронова)

Что надо знать оценщику ювелирных изделий (Нона Дронова)

Танец продавца, или Нестандартный учебник по системным продажам (Елена Самсонова)

Мастер-класс профессиональных продаж (+CD) (Сергей Ребрик,В. Линкер)

Государственное регулирование цен в зарубежных странах (М. Ю. Лев)

Товароведение непродовольственных товаров ()

Азбука успешных продаж (Джек Киндер,Гэри Киндер)

Продажи с добавочной ценностью (Том Рейли)

Магия энергичных продаж. Стратегия успеха в области сбыта (Марио Оховен)

Цикл продаж с примерами диалогов к каждому этапу (Стивен Шиффман)

7 стратегий для достижения богатства и счастья (Джим Рон)

Инновационные технологии в размещении государственных и муниципальных заказов ()

Медицинское и фармацевтическое товароведение (О. А. Васнецова)

Товароведение и экспертиза товаров культурно-бытового назначения (А. М.Чечик)

Товароведение и экспертиза пищевых жиров, молока и молочных продуктов (Ю. С. Пучкова,М. С. Касторных,В. А. Кузьмина)

Тендеры в коммерческих предприятиях (К. В. Звягина)

Бухгалтерский учет и в оптовой и розничной торговле и документооборот (М. Н. Агафонова)

Защита прав потребителей. Часто задаваемые вопросы. Образцы документов (И. Е. Горина)

Кассовый аппарат. Друг или враг? (В. Л. Павленко,Н. В. Химич)

Менеджер по продажам. Антикризисная программа (Е. Ю. Кулиниченко)

Налоговый учет в торговле (+ CD-ROM) (В. Я. Кожинов)

Мастер-класс эффективных продаж. Самые действенные инструменты. 17 лет успеха в России (Аркадий Теплухин)

Мастер-класс эффективных продаж. Самые действенные инструменты (Аркадий Теплухин)

Как продать что угодно кому угодно (Джо Джирард)

Современные магазины. История развития (Бернд Халлир)

Суперменеджер: Секреты успешных продаж (пер. с англ. Петренко Д.) (Б. Фарбер)

Курс нутриентологии для дистрибьюторов "Тяньши" (Н. Башканова)

Выпечка для себя и на продажу (Т. Злотникова)

Как продать за 12 миллионов долларов чучело акулы (Дональд Томпсон)