Customer Astonishment: 10 Secrets to World-Class Customer Care Darby Checketts

Great customer relationships make the world go around. Customers give us the opportunity to apply our talents to serve them. Then, they transfer money from their bank accounts to ours so that we have the financial leverage to meet our goals. This Это и многое другое вы найдете в книге Customer Astonishment: 10 Secrets to World-Class Customer Care (Darby Checketts)