This book provides the context and tools to create knowledge via a proven process of inquiry, questions, and conversation. It introduces the theoretical background to explain why, as well as the practical hands-on skills and processes to demonstrate how,to surface tacit knowledge--that which we know but which we have not yet made explicit in conversation, e.g., background, education, and experience--and create new knowledge in collaboration with colleagues. Это и многое другое вы найдете в книге The Inquiring Organization : Tacit Knowledge, Conversation, and Knowledge Creation Skills for 21st-Century Organizations (Catherine Kano Kikoski, John F. Kikoski)