Книги издательства «Crisp Learning»

Understanding Financial Statements: A Primer of Useful Information (James O. Gill)

Direct Marketing Techniques: Building Your Business Using Direct Mail and Direct Response Advertising (Lois Geller)

Call Center Success: Essential Skills for CSRs (Lloyd C. Finch)

Crisp: Systematic Succession Planning: Building Leadership from Within (Sandy Pokras)

Word 2003: VBA Programming (Michael Springer)

Crisp: Basics of Inventory Management: From Warehouse to Distribution Center (J. David Viale)

Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer (William B. Martin)