Книги автора «Simon Hazeldine»

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Книги

Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition

Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition (Simon Hazeldine,Chris J Norton)

Bare Knuckle Customer Service (second edition)

Bare Knuckle Customer Service (second edition) (Simon Hazeldine)

The Inner Winner. Performance Psychology Tactics That Give You an Unfair Advantage

The Inner Winner. Performance Psychology Tactics That Give You an Unfair Advantage (Simon Hazeldine)