Книги автора «Claire Engle»

ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Mana (Gerard Blokdijk,Ivanka Menken,Claire Engle)

The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant (Gerard Blokdijk,Ivanka Menken,Claire Engle)

ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financi (Ivanka Menken,Claire Engle,Jackie Brewster)

Human Resources Excellency - How to get and keep your winning team (Claire Engle)