Книги по ключевому слову «обслуживание клиента»

The Ultimate Question: Driving Good Profits and True Growth (Fred Reichheld)

Killer Web Content: Make the Sale, Deliver the Service, Build the Brand (Gerry McGovern)

Customer Tells: Deliver World Class Customer Service Using Championship Poker Strategies (Marty Seldman,John Futterknecht,Ben Sorensen)

Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens, and Libraries (Stephanie Weaver)