На данной странице предаставлены все книги по ключевому слову «ваш потребитель»
From Cellmates to Soulmates (Mark W. Heisler)
The Consumer-- Or Else!: Consumer-Centric Business Paradigms (Camille P. Schuster)
Cute, Quaint, Hungry and Romantic: The Aesthetics of Consumerism (Daniel Harris)
In Search of Hospitality (Conrad Lashley,Alison Morrison)
Customer Loyalty: How to Earn It, How to Keep It (Jill Griffin)
Clientes contentos de verdad (Joan Elias)
How to KISS and Keep Your Customers (Doug Malouf)
Inspired: How To Create Products Customers Love (Marty Cagan)
Creating the Marketing Experience : New Strategies for Building Relationships with Your Target Market (Joe Marconi)
Building Strong Brands (David A. Aaker)
Small Business for Dummies (Eric Tyson,Jim Schell)
Telephone Courtesy & Customer Service (Fifty-Minute Series.) (Lloyd C. Finch)
Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers (Stephanie G. Sherman,V. Clayton Sherman)
Building Customer-Based Project Organizations (Jeffrey K. Pinto,Pekka Rouhiainen)
Customer Service Workbook (Neville Lake,Kristen Hickey)
Salon Dialogue for Successful Results (Lee Hoffman)
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition (William C. Johnson)
The Laws of Choice: Predicting Customer Behavior (Eric Marder)
Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life (Stephen C. Lundin,Harry Paul,John Christensen,Philip Strand)
The Loyalty Link : How Loyal Employees Create Loyal Customers (Dennis G. McCarthy)
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value (James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger)
The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series) (Barbara A. Gutek)
Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser (Jagdish N. Sheth,Andrew Sobel)
Stop Selling, Start Partnering : The New Thinking About Finding and Keeping Customers (Larry Wilson)
What Customers Value Most : How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability (Stanley A. Brown)
Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability (Stanley A. Brown)
Super Service: Seven Keys to Delivering Great Customer Service (Val and Jeff Gee)
Fascinate: Your 7 Triggers to Persuasion and Captivation (Sally Hogshead)
Creative Product Design (Margaret Bruce)
Luxury Brand Management: A World of Privilege (Michel Chevalier,Gerald Mazzalovo)
Strategic Marketing Planning (Colin Gilligan)
The Experience! How to Wow Your Customers and Create a Passionate Workplace (Lior Arussy)
The Heart of the Sale: Making the Customer's Need to Buy the Key to Successful Selling (Garry Mitchell)
TrendSmart: The Power of Knowing What's Coming...and...What's Here to Stay (Louis Patler)