This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative, clearly written material in an interactive form for better comprehension and documentation of completion. Themanual accompanying the CD provides a summary of the major points of the CD in a handy format. Sales Body Language shows the application of theatrical techniques of body language to sales. It covers how to read a prospect, how to assess a situation, presentation body language, projection, and gestures and postures to avoid. It contains many illustrative photos and videos. Estimated time: 1-2 hours. 75 pages on CD. 13 pages in the manual. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. License is for one user on one computer. An additional computer owned by the same user willgenerally be approved at the discretion of the publisher. Это и многое другое вы найдете в книге Sales Body Language Manual and CD: Sales Skills Development Using Techniques from Dramatics and Psychology for All Levels of Salespeople (Daniel, M.D. Farb)