Development Call Centre Indust (Routledge Studies in Buisness Organizatinon and Networks) Connell&burgess

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Connell&burgess - «Development Call Centre Indust (Routledge Studies in Buisness Organizatinon and Networks)»

О книге

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.

Полное название книги Connell&burgess Development Call Centre Indust (Routledge Studies in Buisness Organizatinon and Networks)
Автор Connell&burgess
Ключевые слова
Категории Деловая литература, Отрасли и профессии
ISBN 415357020
Издательство
Год 2006
Название транслитом development-call-centre-indust-routledge-studies-in-buisness-organizatinon-and-networks-connell-amp-burgess
Название с ошибочной раскладкой development call centre indust (routledge studies in buisness organizatinon and networks) connell&burgess