This unique book helps readers prepare for the hotel and restaurant operational tasks they’ll come across when working in the industry. Reader-friendly, it offers extensive coverage ofuseful topics, operational situations, and management cases from the major areas of the hospitality field. Topics challenges readers’ competency in problem-solving, critical thinking, effective communication, ethical reasoning, quantitativeanalysis, and the use of technology. A valuable handbook for restaurant managers, hotel and motel managers, and others that need a comprehensive compilation of hospitality management topics. Professionals will be able to brush up on any food and beverage or lodging topic quickly.