Housekeeping Management Matt A. Casado

Written in a straightforward, accessible style, this comprehensive work covers all aspects of hotel housekeeping operationsincluding housekeeping department structure, planning, staffing, inventory and equipment management, housekeeping supplies, laundryroom management, cleaning, personnel administration, administrative controls, and risk management. Это и многое другое вы найдете в книге Housekeeping Management (Matt A. Casado)