Whether your company has a one-person training department, a start-up resources function, or nothing at all, this book will show you how to implement successful and cost-effective training programs that will produce tangible bottom-line results. Trainingspecialist and author Nilson leads you through the start-up process (creating a business plan, developing training standards and writing policy, setting budgets, and introducing the program to your company) and follows through with sound advice on implementing and maintaining your system (designing and delivering successful programs; monitoring, evaluating, and reporting results; focusing on performance). Это и многое другое вы найдете в книге How to Start a Training Program: Training Is a Strategic Business Tool in Any Organization (Carolyn Nilson)