Who hasnt been frustrated by the unnecessary stress and aggravation caused by troublesome co-workers?
This hard-hitting desktop book provides all the proven techniques and strategies to create better relationships with the people at work who can make life miserable.
Conveniently organized in an A-to-Z format for quick, easy reference, Solomon offers practical ways to turn awkward situations to your advantage. Learn to cope with hostile, presumptuous, manipulative, or critical co-workers,and get cooperation as well as respect from colleagues. Это и многое другое вы найдете в книге Working With Difficult People (Muriel Solomon)