This book contains the information and tools you need to lead and manage your real bottom line -- your Company Culture. The lessons come from over 20 years working with thousands of managers in US companies. With this book you will build a work culture that has:
Employees Who are Empowered and Engaged
High Employee Morale, Motivation and Productivity
Strong Teamwork and Cross Functional Cooperation
Memorable Service that Produces Loyal Customers
Low Turnover Это и многое другое вы найдете в книге Developing Your Company Culture: The Joy of Leadership a Handbook for Leaders and Managers (Barry Phegan)