This book will show you business managemt systems using the latest technologies to guarrantee successful business systems. To create a business that works, managers need to understand the needs of people. Performance Management outlines a specific model for creating successful systems by implementing the techonology of NLP. This unique 4-book volume, combined for the first time in paperback, introduces a complete system to meet the needs of any organization. The specific behaviors required to make a human system work are presented with explicit models and examples. Each section presents a different aspect of implementing the system, from the most specific communications requirements to a broad theoretical view of management for performance and results. Это и многое другое вы найдете в книге Performance Management: Creating the Conditons for Results (Michael D. McMaster)