Drawing on more than ten years of firsthand experience mediating public disputes and evaluating dispute resolution efforts, the authors offer detailed and practical recommendations to people involved in or about to become embroiled in public disputes. Это и многое другое вы найдете в книге Breaking the Impasse: Consensual Approaches to Resolving Public Disputes (Lawrence Susskind, Jeffrey Cruikshank)
Breaking the Impasse: Consensual Approaches to Resolving Public Disputes Lawrence Susskind, Jeffrey Cruikshank
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