How do you fundamentally change a company that has 33,500 employees and 251 stores? Consumer electronics giant Best Buy went from making less than 1% profit on $7 billion in sales in 1997, to being a company whose stock prices soared 1,000% within a Это и многое другое вы найдете в книге Big Change at Best Buy: Working Through Hypergrowth to Sustained Excellence (Elizabeth Gibson, Andy Billings)