The 1980s and 1990s have seen a growing interest in research and practice in information systems design and development from a human-centered perspective. This is an interest that is accelerated by the increase in organizations in which the human resource provides the means to key competitive advantage.
Human Centered Methods in Information Systems: Current Research and Practice is a compilation of contributed chapters by researchers and practitioners addressing the relationships between human activity, organizational issues and technology. Это и многое другое вы найдете в книге Human Centered Methods in Information Systems: Current Research and Practice (Steve Clarke, Brian Lehaney)