This volume is the result of the 11th International Conference on Information Systems Development: Methods and Tools, Theory and Practice, held in Riga, Latvia, September 12-14, 2002. The purpose of this conference was to address issues facing academia and industry when specifying, developing, managing, reengineering and improving information systems. This volume is an excellent reference for anyone in the fields of general management, systems and control theory, software engineering and operation systems. Это и многое другое вы найдете в книге Information Systems Development: Advances in Methodologies, Components, and Management (Marite Kirikova, Janis Grundspenkis, Wita Wojtkowski, W. Gregory Wojtkowski, Stanislaw Wrycza, Joze)