In today’s competitive and global business environments’ knowledge is recognized as one of the most important strategic assets for modern organizations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. Knowledge and Business Process Management provides a unique and timely compilation of multi-disciplinary views related to knowledge and business process management. Это и многое другое вы найдете в книге Knowledge and Business Process Management (Vlatka Hlupic)