This comprehensive guide illustrates how to establish, implement and manage an effective metrics program for achieving improved performance in your business and in attainment of your professional or personal goals. Featuring an implementation roadmap that can be applied in most any organization, Value-Based Metrics for Improving Results presents a unique, universal methodology for developing and using metrics as a management tool to baseline, monitor, manage, improve, align and reward performance of most any business function at any level.
Key Features:
• Establishes a shift in thinking from activity, input, and throughput to a focus on appropriate investments of time, effort and money for improving results
• Enables the measurable definition of what constitutes "value priorities" and establishes an objective language and measures for discussing and improving enterprise initiatives and IT investments, teamwork, leadership, quality, and more
• Provides a process for aligning strategic, annual, functional, and departmental objectives at the corporate level and includes an internal monitoring system for responding rapidly to internal or external changes
• Includes a business case for implementing a project management metrics program and over 200 metrics that focus on the specific value of utilization, relation to delivery speed of measured objectives and cultural safety, and fraud sensitivity
• Offers a free downloadable 3Ms metrics maturity model, PMO case study, project management metrics business case and 3Ms metric profile examples — available from the Web Added Value™ Download Resource Center Это и многое другое вы найдете в книге Value-Based Metrics for Improving Results: An Enterprise Project Management Toolkit (Mel, Ph.D. Schnapper, Steven Rollins)