The face of America is changing. The workforce of the 21st century will include growing numbers of women and people of color. American corporations and other organizations must develop new management skills if they are to remain competitive in the new environment. This collection of the most-requested articles from the quarterly journal The Diversity Factor, provides both theoretical and practical information that will help organizations learn to ``manage diversity"" successfully. Consultants and academicians describe processes that are being used to knock down organizational barriers that prevent the new employees from achieving their full potential, while managers and executives demonstrate how these processes are being implemented in their organizations. The Diversity Factor offers readers valuable information on every aspect of diversity including: Strategies for managing diversity in the workplace; Methods for building leadership skills; Discussions of the barriers managers face and how to overcome them. Это и многое другое вы найдете в книге The Diversity Factor: Capturing the Competitive Advantage of a Changing Workforce (Elsie Y. Cross, Margaret Blackburn White)