There"s no reason to write a business letter from scratch when a better one exists already! This authoritative book and easy-to-use CD-ROM have everything busy professionals need to create effective business correspondence -- from style and grammar guidelines to hundreds of fully executed model letters and memos, plus new sections on business e-mail and more.
The book also offers a refresher course in the letter-writing basics, including formatting and addressing letters, getting a point across, and avoiding common stumbling blocks. The CD-ROM puts powerful communication right at the reader"s fingertips with an impressive array of ready-made, customizable letters for:
* Sales, marketing, and public relations * Vendor and supplier issues * Credit and collections * Personnel matters * Every conceivable business situation-more than 365 letters in all! Это и многое другое вы найдете в книге The Ama Handbook of Business Letters (Jeffrey L. Seglin, Edward Coleman, Amacom)