Designed to help readers develop successful communication skill, this in-depth resource focuses on areas crucial to the cosmetologist in order to be successful in the increasing competitive field of cosmetology. The unique workbook-style approach encourages readers to make notes, highlight pertinent areas and follow along with activities. ALSO AVAILABLE Audiotape, ISBN: 1-56253-342-8 Это и многое другое вы найдете в книге Communications Skills for Cosmetologists (Kathleen Ann Bergant)