From the Top Down Susan J. Ellis

The only book that addresses the top decision maker"s role in a volunteer program. Illuminates what’s necessary for success, including vision and goals, policy questions, budgeting, staffing, employee/volunteer relations, the role of the board of directors, and assessing the impact of volunteer contributions. Contains information regarding legal issues and risk management; accounting for donated time; the effect of mergers; and special categories of volunteers, such as mandated community service participants. Это и многое другое вы найдете в книге From the Top Down (Susan J. Ellis)