a??A well thought-out piece, systematic and evidence-based booka?¦ Soita has taken the boldest steps in recent history of the commercial health and fitness industry(usually elusive and not easy to penetrate to establish the goings-on there-in) to scientifically research and report justifiably on service delivery status a?? findings many scholars and practitioners will find significant in practical terms and application within the service outlets.a?? Connie Adron N Nsibambi a?? African Sports Management Association Executive Это и многое другое вы найдете в книге Service Quality In Commercial Health And Fitness Clubs: A national Service Quality Survey in the Health and Fitness Industry in Uganda (Paschal Wanzalla Soita, Edwin K. Wamukoya, Peter Mwangi Wanderi)