Ninety percent of all sales people never bother to ask for the business. ThatÂs because most sales professionals are afraid of No. They fear questions, objections and rejections, and this kills more sales opportunities than any other single cause. By demonstrating how and when to properly ask for the business, Taking No For An Answer shows sales people how to increase earnings while helping their customers reach comfortable and informed buying decisions. There is no magic here. This is not an alternative to hard work or the willingness to ask, ask, ask. Taking No relies on fundamental counseling techniques, rather than hard sell gimmickryÂtechniques which can contribute to success in everything we do. Это и многое другое вы найдете в книге Taking No for an Answer: All You Need to Know About Sales and Life