Flexibility is the key to success This practical, easy-to-apply book reveals that one negotiation strategy--like that taught in most negotiation books--isn"t enough. With Smart Negotiating, you"ll learn how to come out on top of any negotiation--from cporate mergers to household chores--by modifying your tactics based on the personalities and motivations of the parties involved. Author John Dolan stresses the importance of preparation, a key element so often overlooked. This is crucial when situatio call for fast thinking and real-time changes to get results. An exclusive six-step preparation checklist ensures that you"ll be fully aware of everything that can affect the negotiation--providing a huge advantage over the opposition. He also offers x novel ways to break an impasse, no-nonsense strategies for dealing with emotions, and ways to secretly read opponents. Это и многое другое вы найдете в книге Smart Negotiating (John Patrick Dolan)