A pocketful of proven tips, tools and techniques to gain positive advantage with confidence. Long on learning impact, short on words, this book gets you to the heart of the subject, fast. For the expert or beginner, this is a self-learning aid, an instant checklist, and an ongoing source of ideas and practical help. Это и многое другое вы найдете в книге The Negotiator's Pocketbook (Management Pocket Book Series) (Patrick Forsyth)