Juran: A Lifetime of Influence John Butman

Legendary quality-control pioneer Joseph Juran cooperated with business writer John Butman, who capably traces the evolution of Juran"s thought in the context of his life. Born in 1904 in Romania, Juran emigrated to America, where he published such influential books as Quality Control Management (1951) and virtually invented the profession of "outside expert." The author outlines Juran"s key ideas (notably the sequences for achieving "breakthrough" and "control") and paints an engaging picture of a workaholic with a dry sense of humor, more interested in helping his clients help themselves than in getting public credit. Это и многое другое вы найдете в книге Juran: A Lifetime of Influence (John Butman)