Defining the Really Great Boss M. David Dealy, Andrew R. Thomas

What makes a great boss? Bosses don"t become great because of their title, rank, degree of authority, office size, or benefits package. Great bosses aren"t even necessarily great managers. Instead, they possess a set of core competencies that set them apart from mere managers. The skill set of great bosses entails five qualities: BL They do the right thing for the right reason BL They never make the same mistake twice BL They set their personal expectations higher than those of their bosses BL They go to their bosses with action plans, not problems BL They follow up. Это и многое другое вы найдете в книге Defining the Really Great Boss (M. David Dealy, Andrew R. Thomas)