Addressing questions raised by managers and researchers over the last decade on the business value of information technology (IT), this book provides business professionals with a more precise rationale for making IT investments by detailing how computerization does not automatically create business value, but is one essential component that should be coupled with organizational changes such as new strategies, new business processes, and new organizational structures. Это и многое другое вы найдете в книге Creating Business Value With Information Technology: Challenges and Solutions (Mamchul Shin)