The New Supervisor: A Guide for the Newly Promoted Elwood N. Chapman, Wil McKnight

Guide to becoming a successful supervisor. Introduces the challenges and opportunities found in a leadership role; such as delegating, prioritizing, and coaching. Exercises and examples show how to remain positive under stress, transmit a winning attitude, set discipline lines, and communicate effectively. Previous edition: c1992. Softcover. Это и многое другое вы найдете в книге The New Supervisor: A Guide for the Newly Promoted (Elwood N. Chapman, Wil McKnight)