From the macro management level to the micro business detail, information technology (IT) is essential to modern business success and necessitates a new kind of knowledge application: IT evaluation. This academic analysis covers IT evaluation strategies for measuring its impact on individuals, organizations, and small, mid-size, and large businesses. Covered are the Technology Acceptance Model (TAM), software measurement frameworks, the balanced scorecard, and project management. Это и многое другое вы найдете в книге Technologies and Methodologies for Evaluating Information Technology in Business (Charles K. Davis, Dr. Charles Davis)