A practical and authoritative guide to better written communication.
Because Every Line You Write Is a Marketing Tool. . . You must present yourself in a positive way in all your written business communication. This book shows you how to make your e-mail messages work for you -- to enhance your career and foster your company"s good image. Это и многое другое вы найдете в книге Business E-Mail: How to Make It Professional and Effective (Lisa A. Smith)