50 Powerful Ideas You Can Use to Keep Your Customers Paul R. Timm

Подробная информация о книге «50 Powerful Ideas You Can Use to Keep Your Customers Paul R. Timm». Сайт не предоставляет возможности читать онлайн или скачать бесплатно книгу «50 Powerful Ideas You Can Use to Keep Your Customers Paul R. Timm»

Paul R. Timm - «50 Powerful Ideas You Can Use to Keep Your Customers»

О книге

Since publishing the first edition of this classic that has sold over 250,000 copies, the challenges of keeping customers - or creating customer loyalty - has become even more urgent. Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that creatively apply a constant flow of small, customer-centered innovations see consistent and persistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference. If everyone in an organization improves awareness of the simple yet powerful ideas in this volume, the company can and will see dramatic improvements in service and customer loyalty. The impact on the bottom line will be dramatic. Это и многое другое вы найдете в книге 50 Powerful Ideas You Can Use to Keep Your Customers (Paul R. Timm)

Полное название книги Paul R. Timm 50 Powerful Ideas You Can Use to Keep Your Customers
Автор Paul R. Timm
Ключевые слова
Категории Деловая литература
ISBN 1564145999
Издательство Career Press
Год 2002
Название транслитом 50-powerful-ideas-you-can-use-to-keep-your-customers-paul-r-timm
Название с ошибочной раскладкой 50 powerful ideas you can use to keep your customers paul r. timm