Cost Control for the Hospitality Industry, 2nd Edition Michael M. Coltman

In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control. Это и многое другое вы найдете в книге Cost Control for the Hospitality Industry, 2nd Edition (Michael M. Coltman)