Diving Into the Red Ocean: How to Break the Rules of Retail and Come Out on Top Щепин Евгений

45,000 copies sold in RussiaHow do you build a major organic grocery chain of 1,500 stores with an annual turnover of more than $2 billion from a small dairy stand without taking out a single loan?How do you find a new niche in the competitive market of food retail and double your turnover every year?How do you maintain a start-up mentality for ten years?How do you run a company with over 12,000 employees without strict orders and regulations, prescribed key performance indicators (KPIs), or a planned annual budget?And how do you manage the team so that no one wants to quit?The VkusVill grocery chain is one of the best-known and most popular stores in Russia. The company broke into the healthy food market and revolutionized Russian retail by fusing the best international practices. At its outset, VkusVill was inspired by retail chains such as Tesco, Mercadona, Walmart, Trader Joe’s, and Ali, and it formed its corporate culture by studying companies such as Zappos, Google, Airbnb, Netflix, Starbucks, IKEA, Toyota, and many others. This book by Evgeny Shchepin, one of VkusVill’s key employees, is a candid account of the company’s successes and failures, plans and expectations, relationships with its employees and customers — the people who made VkusVill the success it is today.An expert reviewVkusVill is a retail food chain dedicated to offering fresh and healthy food at affordable prices. Founded in Moscow in 2012, they now have 1,200 stores in Russia, 2 in Amsterdam, 14,000 employees, and $1,7 bn in annual sales. They are Russia’s fastest-growing grocery chain, single-handedly reinventing the retail world. But VkusVill never had the aim to compete with anyone. They just started playing by their own rules. The result? A break with traditions of the retail and management worldsCorporate-RebelsOn authorEvgeny Shchepin was in charge of external communications in VkusVill from 2011 to 2019. Now he is heading up an experience sharing project to help other companies and entrepreneurs learn more about the culture, customer service approach and management system of VkusVill. He also gives talks on entrepreneurship and customer service. Это и многое другое вы найдете в книге Diving Into the Red Ocean: How to Break the Rules of Retail and Come Out on Top (Щепин Евгений)