Behaviour management in pediatric dentistry are directed towards the goals of communication and education. The relationship between the dentist and the child is built through a dynamic process of dialogue, facial expression and voice tone: all methods of delivering a message. The goals of behaviour management are to achieve good dental health in the child and to help develop the child's positive attitude towards dental health. Behaviour management is thus not an application of individual techniques created to deal with the child, but rather a comprehensive methodology meant to develop a relationship between the patient and the doctor which ultimately builds trust and allays fears and anxieties. Это и многое другое вы найдете в книге Non-Pharmacological Behaviour Management (Gurlal Singh Brar,Vineet Inder Singh Khinda and Ravi Sher Singh Toor)