The financial service sector is one of the sectors that have dramatically changed in the past years. The result of these changes has be a creation of a market place characterized by intense competition, little growth in primary demand and increased Это и многое другое вы найдете в книге Customer Loyalty in Banking and Financial Institutions (Nkora Nkoranigwa)
Customer Loyalty in Banking and Financial Institutions Nkora Nkoranigwa
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