Excerpt from Transactions of the American Institute of Chemical Engineers, Vol. 11: 1918
Gentlemen:
Your secretary has asked me to write a few introductory remarks concerning the mills of the Brown Company located in Berlin, N. H., and I have chosen as my subject "The Human Element in the Mill." In order that these remarks may be clear, it will be understood that the Brown Company is a consolidation of two distinct companies which were under two distinct systems of management. One has always been under the Brown management. As it would take too much space to go into the separate activities of each, and as it is not my object to write a history but to lay down certain principles and show how they are applied, I am writing of the Company as if it had always existed as one organized entirety instead of two separate institutions. However, it must be borne in mind that the unfavorable facts herein mentioned took place in one of our mills before it came under the Brown management. In writing this paper certain things do not appear in plain English, and for the true meaning of a part of my message one will have to read between the lines correlating the principles with the facts laid down. I have arranged this paper in regard to sequence of principles, and consequently, the facts are not arranged in accordance with sequence of events. The charts submitted are illustrative of principles, and if they contain any other information such information is of only secondary importance. Lest I become tedious I shall confine myself to one illustration of each principle.
Undoubtedly the most important factor in the development and operation of a mill is the human element. In this mill we have thirty-six nationalities and I do not know how many religions. We have Republicans, Democrats, Socialists, Prohibitionists.
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