The Thirteenth Floor: Memoirs of a Hotelier is a factual collection of experiences from a manager's perspective. The author will take the reader through the various departments of the hotel environment and provide an inside, whimsical look at a very diverse managerial discipline. The author escorts the reader through the rooms division, food and beverage, and provides thought provoking experiences for the reader to ponder. This book will appeal to the student interested in the hospitality profession as well as anyone that has ever been a guest in a hotel. Это и многое другое вы найдете в книге The Thirteenth Floor (Pat J. Bottiglieri)