Quality Management Modelling Boca Gratiela Dana

The globalization of the economy and the liberalization of the trade markets have formulated new conditions in the market place which are characterized by instability and intensive competition in the business environment. Competition is continuously increasing with respect to price, quality and selection, service and promptness of delivery. Removal of barriers, international cooperation, technological innovations cause competition to intensify. All these changes impose the need for organizational transformation, where the entire processes, organization climate and organization structure are changed. Modeling Quality Management become a provocation for organization. It is an important tool to create and establish from the first stage of design the reliability and long life cycle for new generation of products and services Это и многое другое вы найдете в книге Quality Management Modelling (Boca Gratiela Dana)