2014 Reprint of 1963 Edition. Full facsimile of the original edition, not reproduced with Optical Recognition Software. Packed with dozens of amusing anecdotes and sample conversations, "Getting Through to People" shows you: how to get others - even naturally shy or secretive people - to open up to you; the persuasive "feedback" technique that gets even the most stubborn person to see things your way; the secret to holding other people"s attention; how to control the conversations with problem and overly emotional people; how to calmly and effectively communicate your ideas to both friendly and hostile groups; how to listen between the lines to determine what other people are really trying to tell you; plus much more! It teaches the techniques of persuasion, how to break through the mental and emotional barriers that obstruct the flow of ideas from one person to another. Это и многое другое вы найдете в книге Getting Through to People (Jesse S. Nirenberg)