Sales in Easy Steps is packed with great tips and advice on selling. It will help you:have a positive and competitive attitude to ensure that you achieve all of the goals that you set yourself or are set for youdevelop outstanding communications skillslearn how to gain valuable information with great questioning techniquesplan your time, customers and sales call to optimize your efficiency and effectivenessclose your sales presentations early to maximize your productivitynegotiate the best deal to ensure a long lasting and mutually rewarding business relationship Это и многое другое вы найдете в книге Successful Selling in Easy Steps: Packed with Tips on Turning Prospects to Sales (Gary Collins)