Corporate embarrassment over audiotapes of senior executives making disparaging remarks about minorities and planning for the destruction of evidence illustrates one of the more profound axioms of corporate life today there are no secrets; and its corollary, the more stupidly you behave, the more likely that behavior is to become public in the most humiliating way possible at the most inopportune moment. Companies don"t seem to learn.
For those who face, or expect to face a potentially embarrassing problem involving aggressive acts of unacceptable behavior, discrimination, racism, sexual harassment or innuendo, redlining or the targeting or profiling of minority populations for special restrictions, this monograph suggests remediation action steps tobegin today along with specific insights and an embarrassment analysis checklist to help your organization retain its credibility while resolving difficult, embarrassing situations. Это и многое другое вы найдете в книге Working Through Embarrassing Revelations : How to Manage the Operational Changes Required and the Enormous Visibility (James E. Lukaszewski)