The Handbook of Marketing Scales, represents a clear and user-friendly collection of multi-item, self-report measures developed and frequently used in consumer behavior and marketing research.
More than 150 scales are included in the Handbook. Many scales were originally published in marketing and consumer journals, and including them in one volume helps reduce the time it takes researchers to locate instruments for survey research.
More than 70 new scales have been added to the Third Edition. New scales were selected based upon actual usage and citations by researchers in articles where a major objective was scale development. Это и многое другое вы найдете в книге Handbook of Marketing Scales. Multi-Item Measures for Marketing and Consumer Behavior Research (William O. Bearden, Richard G. Netemeyer, Kelly L. Haws)