The "classic" business book from the author of Working Smart...
Revised and updated for the Digital Age!
Michael LeBoeuf, one of the nation"s foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today"s computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.
"I"ve always believed that it"s a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." --Ed Flanagan, President, Sales Marketing Executives--Greater New York
"A powerhouse, a classic." --James B. Patterson, bestselling novelist and former Chairman and Creative Director ofJ. Walter Thompson, U.S.A., Inc.
"An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." --Jere W. Thompson, President and CEO, The Southland Corporation Это и многое другое вы найдете в книге How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age (Michael Leboeuf)