Troubleshooting Microsoft Technologies: The Administrator's Repair Manual Chris Wolf

Many have long considered the act of troubleshooting to be more art than science. However, with the right methodology, one can systematically analyze and repair problems affecting an individual computer or an entire network. Whether you are an end user looking to exert a new level of problem solving independence or are an experienced help desk analyst or systems administrator, this book has something for you. The book not only provides answers to some of the most puzzling Microsoft computer problems, but also presents the answers in the context of the troubleshooting methodology most highly regarded in the computer industry, allowing you to learn and apply a proven troubleshooting technique to any computer problem. The book begins by presenting the most common approaches for diagnosing and resolving problems, and then moves on to documenting all of the Microsoft troubleshooting tools at your disposal. With a troubleshooting foundation securely in place, the book then focuses exclusively on individual problem sets, including Common Windows Server 2003 and Windows XP problems Microsoft Office Hard disk errors DNS and WINS DHCP Routing and network services Active Directory With chapters organized and dedicated to specific problems, this book is an invaluable tool that you can use in repairing software glitches on all of the computers you manage. Since you cannot solve problems without understanding the underlying fundamentals of the technology involved, you will appreciate the concise technical introductions at the beginning of each chapter. So if you are called on to resolve a DNS problem in which you have little experience, using this reference will allow you to quickly get up to speed with DNS concepts and in turn solve the error. While one can attempt to solve problems with just the available tools that come with the operating system, troubleshooting is much easier with the help of several tools provided by third-party vendors. When troubleshooting problems such as those that involve network name resolution or group policy objects in the Active Directory, you will be able to find the problem faster with one of the 15 third-party tools that are included with this book"s companion CD. Repairing computer problems requires the right approach, an understanding of the technologies involved, knowledge of the available troubleshooting tools, and insight into the most common operating system and application problem areas. Microsoft networks comprise a vast array of technologies, each of which is covered by its own technical reference. If you need to troubleshoot many of these technologies, you could carry 20 books around with you, which may provide some troubleshooting information on each technology, or you can carry this single reference, which details troubleshooting for nearly all of the software dilemmas you are likely to encounter. Это и многое другое вы найдете в книге Troubleshooting Microsoft Technologies: The Administrator's Repair Manual (Chris Wolf)